All good answers for sure, you guys make it really hard for me to come up with something. How about stay in weekly contact with your students? Coach them weekly. Maybe discuss with them on one deal that was not sold (find out what shortcut they may have taken) and let them share with you their success stories. Have them text you or call you everytime they sell a vehicle.
Great Answer Nancy. They are like sponges. You get the opportunity to bring them up, no bad habits to break. You have the chance to get it right the first time with them.
NANCY SIMMONS said:Understand that everyone is unique... Whether, instructing a class of 2, or a class of 12, each will have their own individual capacity to learn the same material at various levels. You must have empathy and compassion while addressing their needs. The initial focus would be evaluating their attitude and aptitude... If your trainees are like sponges, eager and ready to absorb your material, 1/2 the job is done.. Once you have determined the aptitude of the class, you can design the presentation accordingly.
Also, it is extremely important to build a sense of community within the training room, preparing them for the team structure in the dealership daily operations.
Great question, Craig!
First suggestion to a new trainer is the same for anybody new at any profession - it's O.K. to let your clients know you're new!
Secondly, identify with the group you're training as to why you're a trainer now and what experience you bring to the table.
Thirdly, don't be a know it all, and train by example...
Last but not least, RELAX.... B.C.
Awesome thread AutoMax...
"never give up...never surrender..."
have some fun!
When you meet your contact person, never accept a NO for an answer....patience and persistence will bring great rewards.
All good answers for sure, you guys make it really hard for me to come up with something. How about stay in weekly contact with your students? Coach them weekly. Maybe discuss with them on one deal that was not sold (find out what shortcut they may have taken) and let them share with you their success stories. Have them text you or call you everytime they sell a vehicle.
Be enthusiastic ... enthusiasm is transferable and infectious. Eat well, exercise and get plenty of sleep. Dr. Amen, Physiologist, tells us that the brain consumes 30% of the calories we consume. So take care of it ...you will need all of it to keep the Dealer and students on track :)
The best trainers DO NOT stand in front of their "class" and TELL. Get the class involved. The more you can get the trainee's to participate, the better the trainer and the training will be.
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