Opinions Needed.
Replies to This Discussion
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Permalink Reply by Bobby Compton on
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I love it Bob!
I look at training like the original Karate Kid movie, Mr. Miyagi makes Danielson wipe on and wipe off, and yet Danielson has no clue as to why Mr. Miyagi would have him working so hard painting fences and washing cars. Your method is of the highest of caliber.
At the dealership setting I use to make all new hires work as a lot porter for a period of 1 week before they could ever take their first up, regardless of if they were brand new or a seasoned veterarin, truly teaching them the layout of the land.
I learn something new from you all the time, and your methods are of the best core training offers out there...
Thank you for the awesome lessons and share - you're a trainer who knows how to catch fly with chop stix - Best of the Best...
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Permalink Reply by Andrew Kappler on
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Great post Bob however the enthusiasm is something that does not exist back at the dealership prior/post to their return starting at the top and working its way down. I believe this to be true just about everywhere and with that I suggest that the "so called dealer principles & gm(s)" quit drinking the water that the "so called dealer-consultants" serve them to increase sales and production, and fix the existing morale issues that will consume a large portion of the dealerships profit ie.. unmotivated salesperson, lazy service writer, texting technicians and so on. I think when you look at this industry as a whole it indeed has changed, the one on one approach with a customer has been lost so that an overpayed "wanna-be closer" can come in and hammer the customer win or lose, the lazy used car manager now sits at a desk and looks at a computer screen to put a value on a trade..this was once the most sought after position in my opinion which is now a brainless job anymore. I believe the reason your class accomplished what they did was 100% due to the enthusiasm you instilled in them, I would love to see exactly what the class did with these phone numbers when they got back....I wonder what the turn out would be at your class if at least one "sales" manager was made to go to this class in order for anyone else to go. I will say this, I have been to a lot of seminars/training over my career all of which I invested my own money to attend and out of which I took atleast 1 thing back to the store with me that said, absolutely 0 "sales managers" went nor even made an attempt to hold a meeting to discuss ideas, very sad but very true. This is just my take on this topic, may be off course a little but just my take.
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Permalink Reply by Craig Lockerd on -
Good stuff Bob,AutoMax Trainers,Rock!
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Permalink Reply by Craig Lockerd on
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Love it!
Bobby Compton said:
I love it Bob!
I look at training like the original Karate Kid movie, Mr. Miyagi makes Danielson wipe on and wipe off, and yet Danielson has no clue as to why Mr. Miyagi would have him working so hard painting fences and washing cars. Your method is of the highest of caliber.
At the dealership setting I use to make all new hires work as a lot porter for a period of 1 week before they could ever take their first up, regardless of if they were brand new or a seasoned veterarin, truly teaching them the layout of the land.
I learn something new from you all the time, and your methods are of the best core training offers out there...
Thank you for the awesome lessons and share - you're a trainer who knows how to catch fly with chop stix - Best of the Best...
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Permalink Reply by Lenny Parnell on
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If a dealer thinks educating sales consultants is expensive, what do they think ignorance costs them?Daily,monthly,YEARLY? We all know 1 mistake could be the difference between a huge gross or a lost sale. Additionally, a poorly trained sales consultant is free advertising for the dealer down the street. In our business, you can never know enough. A reminder of what you"ve forgotten sometimes is enough.An uneducated, non motivated sales force...deadly. Experienced,motivating trainers....Priceless!
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Permalink Reply by Craig Lockerd on
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Yes Lenny...train,train....and then...train some more!
Lenny Parnell said:
If a dealer thinks educating sales consultants is expensive, what do they think ignorance costs them?Daily,monthly,YEARLY? We all know 1 mistake could be the difference between a huge gross or a lost sale. Additionally, a poorly trained sales consultant is free advertising for the dealer down the street. In our business, you can never know enough. A reminder of what you"ve forgotten sometimes is enough.An uneducated, non motivated sales force...deadly. Experienced,motivating trainers....Priceless!
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Permalink Reply by Bob Gaber on
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Craig, you and I know this. The Bigger question is why don't some dealers understand that Automax will make them better?
Craig Lockerd said:Good stuff Bob,AutoMax Trainers,Rock!
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Bobby Compton said:I love it Bob!
I look at training like the original Karate Kid movie, Mr. Miyagi makes Danielson wipe on and wipe off, and yet Danielson has no clue as to why Mr. Miyagi would have him working so hard painting fences and washing cars. Your method is of the highest of caliber.
At the dealership setting I use to make all new hires work as a lot porter for a period of 1 week before they could ever take their first up, regardless of if they were brand new or a seasoned veterarin, truly teaching them the layout of the land.
I learn something new from you all the time, and your methods are of the best core training offers out there...
Thank you for the awesome lessons and share - you're a trainer who knows how to catch fly with chop stix - Best of the Best...
Domo Arigato, Sensei.
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Permalink Reply by Craig Lockerd on
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...well over 1,000 this year will....we have held over 10,500 Recruiting/Training campaigns over the last 12 years soooo many do in fact get it! And we are honored to help them and say thanks.
Bob Gaber said:Craig, you and I know this. The Bigger question is why don't some dealers understand that Automax will make them better?
Craig Lockerd said:Good stuff Bob,AutoMax Trainers,Rock!
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Permalink Reply by Ernie Kasprowicz on
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I like your take Andrew in that when management and sales are on the same "team" the morale is significantly better. It is questionable for a dealer to allow management to not attend the same training as the salespeople. It becomes far less likely the training will be endorsed or even utilized. Everyone can pick up something and more than likely get back on track. Bob, that is some strong prospecting! I wonder how more units existing salespeople could produce if they add this to their daily routine.
Andrew Kappler said:Great post Bob however the enthusiasm is something that does not exist back at the dealership prior/post to their return starting at the top and working its way down. I believe this to be true just about everywhere and with that I suggest that the "so called dealer principles & gm(s)" quit drinking the water that the "so called dealer-consultants" serve them to increase sales and production, and fix the existing morale issues that will consume a large portion of the dealerships profit ie.. unmotivated salesperson, lazy service writer, texting technicians and so on. I think when you look at this industry as a whole it indeed has changed, the one on one approach with a customer has been lost so that an overpayed "wanna-be closer" can come in and hammer the customer win or lose, the lazy used car manager now sits at a desk and looks at a computer screen to put a value on a trade..this was once the most sought after position in my opinion which is now a brainless job anymore. I believe the reason your class accomplished what they did was 100% due to the enthusiasm you instilled in them, I would love to see exactly what the class did with these phone numbers when they got back....I wonder what the turn out would be at your class if at least one "sales" manager was made to go to this class in order for anyone else to go. I will say this, I have been to a lot of seminars/training over my career all of which I invested my own money to attend and out of which I took atleast 1 thing back to the store with me that said, absolutely 0 "sales managers" went nor even made an attempt to hold a meeting to discuss ideas, very sad but very true. This is just my take on this topic, may be off course a little but just my take.
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What you say, Andrew is totally accurate, but why give up? We should not make the attempt at change? The fact is that if the head changes and has the people do the right thing and show them that it works, one of two things will happen... They will change or not. If not then the dealer will not grow and they will have to go. If they do, you have saved a soul and improved everyone's lives.. We can only work as hard as the hardest worker. I make sure that that person is me. If I can do it, then anyone can. I am over weight, over aged and just plain over the limit. God bless the 8 unit a month salespeople. They are good to show what the minimums are.
Andrew Kappler said:Great post Bob however the enthusiasm is something that does not exist back at the dealership prior/post to their return starting at the top and working its way down. I believe this to be true just about everywhere and with that I suggest that the "so called dealer principles & gm(s)" quit drinking the water that the "so called dealer-consultants" serve them to increase sales and production, and fix the existing morale issues that will consume a large portion of the dealerships profit ie.. unmotivated salesperson, lazy service writer, texting technicians and so on. I think when you look at this industry as a whole it indeed has changed, the one on one approach with a customer has been lost so that an overpayed "wanna-be closer" can come in and hammer the customer win or lose, the lazy used car manager now sits at a desk and looks at a computer screen to put a value on a trade..this was once the most sought after position in my opinion which is now a brainless job anymore. I believe the reason your class accomplished what they did was 100% due to the enthusiasm you instilled in them, I would love to see exactly what the class did with these phone numbers when they got back....I wonder what the turn out would be at your class if at least one "sales" manager was made to go to this class in order for anyone else to go. I will say this, I have been to a lot of seminars/training over my career all of which I invested my own money to attend and out of which I took atleast 1 thing back to the store with me that said, absolutely 0 "sales managers" went nor even made an attempt to hold a meeting to discuss ideas, very sad but very true. This is just my take on this topic, may be off course a little but just my take.
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Quick correct Daniel San. domo arrigato.
Bobby Compton said:I love it Bob!
I look at training like the original Karate Kid movie, Mr. Miyagi makes Danielson wipe on and wipe off, and yet Danielson has no clue as to why Mr. Miyagi would have him working so hard painting fences and washing cars. Your method is of the highest of caliber.
At the dealership setting I use to make all new hires work as a lot porter for a period of 1 week before they could ever take their first up, regardless of if they were brand new or a seasoned veterarin, truly teaching them the layout of the land.
I learn something new from you all the time, and your methods are of the best core training offers out there...
Thank you for the awesome lessons and share - you're a trainer who knows how to catch fly with chop stix - Best of the Best...
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