Everyone knows "You never get a second chance to make a first impression". Those words hold even more weight when it comes to selling cars. In an age where dealership responses to internet inquiries are absolutely crucial, why are so many dealerships falling short?

David Kain, a renowned trainer and consultant with accolades too numerous to mention, will demonstrate actionable, result-driven techniques for phone and email conversations that are proven to sell replies, calls, appointments and cars. These cutting-edge strategies used to generate all-important prospect interaction via email and/or phone are the same ones employed by leading dealers -- and they will work for you too! Don't miss this opportunity to make a tremendous difference in your internet process.

PRESENTER: David Kain is president of KainAutomotive.com, an award-winning training/consulting company that specializes in Automotive Internet Sales, BDC’s, Digital Marketing and Social Media with a focus on improving dealership sales and profits. Notably, Kain Automotive was voted Best Internet Sales Training Company for the last 5 years in a row in the Dealer's Choice awards by Auto Dealer Monthly Magazine. David Kain has 20 years of extensive automotive retail experience and also co-founded FordDirect.com, a dealer/factory owned joint venture that provides the Internet leads to Ford and Lincoln dealers. David is an active speaker at many industry events including NADA Conventions, State Association Workshops, Digital Dealer Conferences and Manufacturer Training Conferences as well as numerous 20 Groups and can be reached at david@kainautomotive.com.