The F&I Handoff: Keep It, Drop It – or Do Both?
Event Details
Time: March 19, 2014 from 2pm to 3pm
Location: Online
Website or Map: http://www.autonews.com/acces…
Event Type: webinar
Organized By: Sarah Gorajek
Latest Activity: Mar 6, 2014
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Event Description
It's one of today's hottest debates: Do you hand the customer off to an F&I manager, or have one employee work with them through the entire process? First Texas Honda does both. Andrea Baker, who piloted the program, will explain what was necessary to make it work and what hurdles had to be overcome. Attend to get first hand insight into one dealership's unusual approach, including pros and cons, that will help chart a path for your own dealership.
Speaker
Andrea Baker
Co-General Manager
First Texas Honda
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