Chip King's Discussions (22)

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Discussions Replied To (14) Replies Latest Activity

"Thanks Bobby.  We have measured some significant failure when the "Floor Process" do…"

Chip King replied Sep 1, 2012 to Call Center Best Practices Questions

 2 Sep 1, 2012
Reply by Chip King

"Chris-- We have seen the Cradle to Grave work in some cases (eLeads)-- Conrad Letson…"

Chip King replied Apr 10, 2012 to Advice

 13 Apr 16, 2012
Reply by Don Queen

"Guilty as charged, minor poster, major reader---- As a vendor, I think its important…"

Chip King replied Jan 6, 2011 to How Is dE Working For You, or You for It...So Far??

 12 Feb 7, 2011
Reply by Cory Haynes

"The ability to recognize the positive and note it, as a part of growing a team.....s…"

Chip King replied Jan 3, 2011 to Management Behaviour

 4 Feb 2, 2011
Reply by Lenny Parnell

"Great point of view Ron! We have all witnessed Value Proposition number 1---When a c…"

Chip King replied Oct 31, 2010 to Management

 20 Nov 12, 2010
Reply by John Skelton

"No Auto Attendant, no Phone Tree! Your customers need to talk to a well trained agen…"

Chip King replied Oct 25, 2010 to Management

 20 Nov 12, 2010
Reply by John Skelton

"In fact, and pardon the shameless self promotion here, that is exactly what my compa…"

Chip King replied Oct 24, 2010 to I am building a new dealership. Can I get some pointers from you?

 22 Oct 25, 2010
Reply by Rachael Schulz Dunbar

"Thanks Rachel--in retrospect it should be number one on the "Customer Retention Crit…"

Chip King replied Oct 24, 2010 to I am building a new dealership. Can I get some pointers from you?

 22 Oct 25, 2010
Reply by Rachael Schulz Dunbar

"Some thoughts-- many are probably obvious: 1- In spite of the Gaber shot--- a recrui…"

Chip King replied Oct 24, 2010 to I am building a new dealership. Can I get some pointers from you?

 22 Oct 25, 2010
Reply by Rachael Schulz Dunbar

"Well said....I trust that AutoMax will reply in kind."

Chip King replied Oct 22, 2010 to I am building a new dealership. Can I get some pointers from you?

 22 Oct 25, 2010
Reply by Rachael Schulz Dunbar

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