We have an immediate opening available for an Account Relationship Manager (ARM). Create business relationships and generate sales leads with high-level contacts through face-to-face client site visits. Maintain an ongoing business relationship with current clients to facilitate future sales. Work in conjunction with a specific field sales team. Work under general supervision of Director of Sales. Moderate skills with high level of proficiency in communication and collaboration. Typically require one to three years of DMS or industry related experience. Functional responsibilities include, but are not limited to:

• Campaign Reports
• Proactive backlog review to find uninstalled applications – or – applications installed but not claimed.
• Coordination with CAMs.
• Regular review of client application penetration report.
• Consistent and clear messaging to dealer communicating the role of the ARM

 QUALIFICATIONS:

• 4 year college degree or equivalent experience
• 7-9 months of job related formal training
• 1-3 years of outside B2B sales
• Knowledge of automotive, finance/insurance and technology industries preferred
• Ability to travel approximately 75% or more is required

This ideal candidate will also possess the following skills:

• Excellent work ethic
• Ability to succeed in a competitive, high-performance work environment
• Be a self-starter, able to work independently and collaboratively
• Team player with ability to coordinate efforts with channel sales reps to sell
• Strong computer skills with current technical knowledge
• Solid interpersonal and communication skills in order to close deals and make presentations
• Knowledge of automotive, finance & insurance and technology industries preferred

WHAT TO EXPECT IN THIS ROLE:

At a minimum, plan quarterly visits to all clients in your territory. Weekly call planning and pre-scheduling will be the key.  Call on a minimum of two accounts per day, with a minimum 2-hour visit per dealership.  Depending on locations, 3 to 4 acvcount visits per day may be possible.  It will be necessary to schedule all your appointments ahead of time with the Dealer Principle and confirm you will be meeting with each department manager for 15 minute reviews, and follow up with a 30-minute review of your findings with the dealer.  Have call reports signed off by the dealer following the 30-minute review.

During these reviews, you will be asking them to run key reports, and review and analyze key metrics.  You will be looking for ways to help them better utilize their system and point out opportunities to improve performance while gathering ROIs to reinforce the value of the ADP system.  As system or software issues are uncovered, you will coordinate with the CAM to have support associates quickly resolve issues for the client.  Refer RSP product utilization issues to your RAM.  You should always request a copy of their most current ADP invoice and proactively review it to ensure they are utilizing all products and services, and work directly with our collections department to resolve any billing issues.  Ensure effective weekly communications with DOS and Reps to update them on account status and copy them in on all applicable call reports.

We back our Sales force with the strongest infrastructure in the business.  ADP provides a top notch supporting cast which gives the Sales associates the back-end support needed to get business done.  We will support your career growth with initial and on-going sales training, advanced sales tools and an attractive compensation package designed to reward you for your initiative.  We offer an industry-leading compensation and benefits package, including:

• Protected territory with established database of prospects, referring partners and clients
• Competitive base salary and bonus plans
• Uncapped commissions
• Comprehensive benefits package that starts on your first day of employment
• Pension plan and 401(k) with ADP match
• Employee Discounted Stock Purchase Program
• State-of-the-art sales automation tools
• Exceptional 6-week initial sales training program and on-going on-the-job training there after
• Significant advancement opportunities for outstanding performers
• Significant opportunity for long term success with a career organization

Outstanding Associates are the key to our success!

We cannot succeed as a world class service company unless we globally attract, motivate, empower and retain exceptionally knowledgeable, talented, and committed associates.  Our associates have a strong work ethic and results-orientation, believe in and support our core values, and reflect the diverse business environments in which we operate. 

We will offer our associates challenges, opportunities, advancement, competitive compensation and benefits, and personal training and development in an informal, fast-paced, non-bureaucratic environment that is sensitive to work-family and flexible-schedule issues.  We will provide technologies that enable our associates to meet our clients' ever-changing product needs and preferences. 

We want each associate to feel like an integral part of a team that is making a discernible positive contribution to ADP's success.  Our goal is to be the clear employer of choice for our current and future associates.

It’s an exciting career opportunity for any chosen candidate!

To apply, please visit our website at www.adp.com &

click on “Careers,” then “View Current Openings”

under the “Sales Careers” section.

ADP is an Equal Opportunity / Affirmative Action Employer – M/F/D/V.

ADP believes that diversity leads to strength.

Trip report w/follow-up action itemsDealer sign-off