Since I received no feed back on a prior post relating to this topic, I went ahead and scoured the internet for some word tracks and put together this script. I realize the goal is to memorize it word for word and then adapt with each conversation to make it natural. I just want input to see if there are any parts you would change. I will be using this script to call Craigslist and local newspaper listings to try and drum up business and get my name out there. Suggestions and help greatly appreciated.

Hi! I’m (NAME) and I’m calling about the X VEHICLE you have listed on X SOURCE. Have you sold it yet?

YES – Congrats! I’m guessing you’ve already gone out and gotten a new car then to replace the one you sold, yes?

          YES – Well congrats again! I guess I am too late! I’m a professional consultant with (DEALERSHIP NAME) and was hoping to earn your business, but that’s how it goes. So that I can send you a thank you card for your time and be sure not to bother you again, what is your mailing address and email address so that I can cross you off my list.

          NO – Oh! Well, are you looking to replace it with another vehicle or did you just need to get rid of an extra car?

                   Looking – Begin Fact Finding and build rapport, get contact info

                   Not Looking – Fair Enough! However, if you do start looking in the future, I’m a professional consultant with (DEALERSHIP NAME) and would love to earn your business. So that I can send you a thank you card for your time today and be sure not to bother you again until you’re back in the market, what is your mailing address and email address so that I can cross you off my list.

 NO – I’m sorry! I know that can be frustrating. If you sell your vehicle, you’ll be replacing it with another, won’t  you?”

          NO - Fair Enough! However, if you do start looking in the future, I’m a professional consultant with (DEALERSHIP NAME) and would love to earn your business. So that I can send you a thank you card for your time today and be sure not to bother you again until you’re back in the market, what is your mailing address and email address so that I can cross you off my list.

          YES - Have you considered selling your car to a car dealer?

If you would purchase a replacement vehicle from us in stock,

perhaps we could allow you more on trade-in. You would be

interested in doing that, wouldn’t you? SET APPOINTMENT and fact

          find!