We use HomeNet for our Inventory Management to upload pictures and what not to. I was glad once we switched from Dealer Specialties about a year and a half ago because we can upload all of the pictures at once and it does seem to be a much better company in someways, however we have had our share of problems with them.
1. One thing is that the VINs pick up Onstar for each vehicle no matter what. Certain vehicles do not have Onstar and the customer asks what telemetics is and we have to explain to them that that's not our fault.
2. A lot of times the automatic and manual transmissions do not get picked up by Homenet, so we have to manually put them in there.
3. Some times the window stickers we print off are WACK and have random options that don't make any sense. Here's an example of a window sticker I am looking at:
-Steel Wheels
- really has hubcaps
-Tires - Front All Season
-Tires - Rear All Season
-Tires - Front Performance
-Tires - Rear Performance
- This car has 8 tires!
-Bucket Seats
- Really has bench seats
This is all on one window sticker and all of this information is wrong! We have several recurring problems with this company and are considering changing to a different company.
If you have any information you can share about your Inventory Management provider it would be very helpful!
Thanks to anyone who's willing to share their knowledge with the rest of us! Thanks!!
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