It has been said things from the past have a way of working in the present TechAutoCareers.com® believe this. We feel dehumanization of everything we do it is a major problem. TAC wants to change the way the general public thinks about automotive sales consultants.
Our difference is we want to put the human element back into the sales process. While alot of people believe "business before pleasure" in today’s diverse culture most believe "pleasure before business". By turning strangers into friends we become more than a dealership to them.TAC believes by making your customers feel smart and special we can better gauge our conversation for the close.
As a sales consultant you need to know as soon as possible if your customer has been shopping other makes, models, dealers and most important the internet. By knowing this we can expedite the buying process so as not to waste the customer time or the dealerships in this highly competitive market.
You need to know what questions to ask along with proper timing so not to offend your customer so you can better serve them. You have to clarify what it is we have to work with. Please do not get this wrong I am not saying "qualify but to clarify " to find out what you have to work with in a non-confrontational conversation.
AS you study with us you will learn to look for certain body motions and questions that your new friends will ask. It is their way of giving you permission to ask more information (If they have been online, finding out about their credit and considering other vehicles, so you can overcome any objections up front).
Remind yourself, (sales staff and management) to always anticipate the needs of your customer. Listen pro-actively go the extra mile. "You Never Rush Yourself ~ Never Rush Your Customer". You don't get paid for the hour~ You get paid for the value you bring to the hour.
By giving you tried and proven techniques to ensure success. We offer “TechAutoCareers.com® the online resource for the Automotive Sales Consultant.™” It represents the core belief driving the development of every member. Plus the ability to learn how to master your emotions for the "customer experience to gain customer loyalty." “We do this because TechAutoCareers.com® is a place where members can become productive, successful professionals – not just where you’re trying to find a job, or search for another person.”
Our Customer Satisfaction Training Programs And Social Sites Are Designed To Create An Attitude Of Client Care & Quality Service At Every Level." We have assembled a fine collection of resources (a perfect starting point) for assistance. Also vehicle prices for new vehicles, technical features and the latest news about new car releases. We Teach You How To Win 100% "Customer Satisfaction Training With Every Client.
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I.C. Collins ~ Author and Educator: Has One Simple Goal Improve a Million Automotive Sales Consultants Lives
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