Service Managers pay plans

Hey everyone, I know that pay plans can be a very tricky subject in our industry but I want to hear your thoughts on Service Manager's pay plans. What have you used that has motivated your leadership team? Managers what has motivated you? I have many thoughts and opinions but I am open to learn from all of you. Come on and jump right in on this discussion!

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Permalink Reply by Sally Whitesell on March 13, 2014 at 3:26pm

Really, nobody has thoughts on this subject?

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Permalink Reply by Demetrius Walls on March 17, 2014 at 5:23pm

I would say a $3000 Draw & 10% of revenue generated ( I am in sales so I don't know service pay but i know they touch more clients than sales)

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Permalink Reply by Brian Bennington on March 17, 2014 at 6:04pm

Thank you, Sally, for your curiosity about Service Manager compensation, but after reading your bio, you surely know more about this than most will. If I was in a situation where I had to arrive at a Serv. Mgr. pay plan, there's enough info about it thru various "educated" sources I definitely wouldn't ask a bunch of "unknown credentials" DE members. But, I'd bet big money the members that do know would have numbers about the same as those "educated sources."

When your moving beyond the basic pay program and you move into the area where the Service Manager is a "known commodity", then you best get creative. In general, though, you'd be better off paying more for a good manager, especially if you can dangle a "trial period" income until you have some performance to evaluate. After all, you want to keep a genuine "doer" on board.

And Sally, when you arrive at some hard numbers, and just in the last couple of weeks Automotive News referenced medium Service Manager compensation in an article about Finance Manager pay, I think your results would make an informative blog. Good luck, as I personally couldn't think of a more tedious challenge.

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Permalink Reply by Sally Whitesell on May 29, 2014 at 5:48pm

Thank you for your input. I do have a lot of thoughts as I use to be a manager but was hoping for some fresh ideas as to what is being offered and what is the most motivating. I will be happy to share any original ideas that I find in my research but I never discount DE member opinions. We have a lot of credible professionals with tons of knowledge and experience to share here at DE.