WILLIAM BALLARD, ENTREPRENEUR
There are five laws when it comes to selling. Follow these natural laws and sales begin to happen immediately. It doesn’t matter if you’re selling online or offline. These five laws are your five keys to unlocking the door to massive revenue growth for your business.
Related: How Your Attitude Can Win You Sales
1. The law of value. Consumers only buy products and services that benefit them.
The first thing you need to know is consumers don’t buy from you because you’re a great salesman. It behooves you to accept and receive this truth in your business, that consumers simply buy products and services because they “believe” that those products or services will benefit them in some way.
To apply the law of value in your business, you must know without any doubt that your product or service is beneficial to the consumer or client. If the consumer or client is not happy, you do not get paid. That brings us to the next law.
2. The law of compensation. Value comes with a price tag.
The law of compensation is simple. The more your product or service benefits the consumer, the more you can raise the price. Nothing of value in this life comes without a price.
Following the law of value is essential at the production phase, when you are coming up with a product or service. Following the law of compensation is essential in the product launching stage, when you are putting the finished product on the shelf, so to speak.
3. The law of influence. Credibility is dependent upon two factors, trust and expertise.
The law of influence has been taught quite exhaustively by John Maxwell and is mentioned in his book The 21 Irrefutable Laws of Leadership (AFF). Maxwell says, “Leadership is influence, nothing more and nothing less.”
We develop this powerful, intangible quality of influence by growing the trust our customers and clients have in us and for our what we offer. One way we do this is by attaining and demonstrating expertise in our particular field or industry. This brings us to the next law.
4. The law of authenticity. The most valuable gift you have to offer is yourself.
Bob Burg and John David Mann wrote in the Go-Giver, “As long as you’re trying to be someone else, or putting on some act or behavior someone else taught you, you have no possibility of truly reaching people. The most valuable thing you have to give people is yourself. No matter what you think you’re selling, what you’re really offering is you.”
The law of authenticity works this way: you go "all in,'' with your head and your whole heart, to provide the solution to a consumer’s problem. Think hard about how you are going to make the best product or provide the best service that, literally, will change the life of the consumer or prospect you want to help. Your heart must sincerely and genuinely want to provide a solution that can benefit the consumer or client and change their life for the better.
This attitude is the fertile soil where the trust the consumer gives you is nurtured and grows.
5. The law of reciprocity. This is a give and give relationship.
At first glance, most people think it means that you, the business provider, give the service or product and they, the consumer, give money for the service or product. That is not what I am referring to here. What I mean by a "give and give relationship'' is that you, the business provider, are always giving. The consumer is never giving.
When you sell your product or service, always give the consumer, as a bonus a free, genuinely valuable gift on top of what they have paid for. They will come back to buy from you, time and time again.
These are the five irrefutable laws of selling. Follow them, sit back, and watch your profit margins skyrocket into space.
What do you think? Is this something you can benefit from or do you have a few tricks up your sleeve that are just as powerful? Make your voice heard by leaving a comment below. Don’t forget to hit the share button if you know others who will find this post useful.
I.C. Collins ~ Author and Educator: Has One Simple Goal Improve a Million Automotive Sales Consultants Lives
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Great article.
Number 3 and number 5 are related in that Reciprocity is one of the key principles of influence. The principle of reciprocity dictates that we treat others as they have treated us.
My daughter was Girl Scout. I'm sure you've likely bought some of their cookies.
I was the General Sales Manager of a large dealer group during her Girl Scout years. My wife wanted me to take a cookie order form to work and get some of the sales staff to buy cookies. I consider myself a leader and would not put subordinates on the spot like that.
I also wanted to keep my wife happy so I wrote up the order sheet with the names of sales persons and presented her with an order for 250 boxes which I paid for myself.
The cookies came and I took them to work. Each and every customer that was written up received a box of cookies. We did not promote or even talk about it with the customers beforehand. When the sales person brought a write up to the sales desk they would be handed a box, sometimes two and instructed that before going any further they were to make a gift to the customer of the cookies and tell them it was our way of being able to thank them for the opportunity to help them and at the same time be helping the Girl Scouts.
The principle of reciprocity resulted in many sales and the customer satisfaction scores were phenomenal. Problem is Girl Scout cookies run out and don't reappear til the next year. Did it 3 years running.
The principle is valid. After the successes with the cookies we developed a high perceived value, low cost giveaway that also generated service revenue and used that in place of the cookies.
That's an amazing story, Mike. A little kindness goes a long way.
Great stuff from one of the best books: The Go-Giver by Bob Burg and John David Mann.
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