Automotive Training Professionals
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Whether you train sales, F&I fixed ops, management, or even dealers, please share your experiences, questions, and success stories here. We want members who are serious about making a difference in the auto industry, one client at a time.
Website: http://www.thedealerresourcegroup.webs.com
Members: 66
Latest Activity: Mar 24, 2017
Discussion Forum
Service Consultant Phone Training
Started by Steve Richards. Last reply by Brian R. Feltes May 15, 2012. 7 Replies 1 Like
Can anyone provide the name of a company that does a good job of training service consultants to better handle the phone, both incoming and outbound calls? Thank you for your help.Continue
Tags: training, phone, consultants, service
Dealer Sales Support/Trainer Career Opportunity! Can be based anywhere in Central USA (Home Office)
Started by Zein Kraus. Last reply by Michael Baker Nov 3, 2011. 1 Reply 0 Likes
Hi Everyone, I was hoping to tap into your professional/personal networks to see if you know of someone who may have interest in exploring a Retail Account Manager (sales support/trainer) for our…Continue
Marketing Yourself Or Your Services
Started by John Fuhrman. Last reply by John Fuhrman Oct 10, 2011. 5 Replies 2 Likes
As a small training company we have found that continued article writing, email marketing, and great referrals are what seem to be generating much of our business. As fellow trainers, what is the…Continue
If You Could Only...
Started by John Fuhrman. Last reply by Rick Burton Oct 5, 2011. 1 Reply 3 Likes
When you find yourself having a less than fantastic week on the road, or see frustration rear its ugly head, do you ever say, "If I could only train one thing to get through to these people..."? …Continue
Comment Wall
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Comment by John Fuhrman on May 23, 2011 at 1:27pm
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Why do you feel dealers are so resistant to training from an outside source when it comes to sales? They send their techs to train elsewhere. They even send the office people to learn about HR. And, many send their F&I people to learn more about the ever changing finance environment. Yet, too many dealers feel threatened by outside experts who can and will help their sales people become better.
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