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Nancy,
It is very difficult to promote a Salesperson to Management unless you have the right answers to a couple of questions.
The most important is, did this Salesperson follow ALL of the processes and directives of their Management Staff while a Salesperson?
If you can not answer this one question affirmatively, how can they be expected to be able to hold their peers accountable when they are put in that position?
I believe it to be better to promote from within. It says a lot about a management team when they are capable of promoting from within. Strong leadership can always train the right attitudes.
And believe it or not, the right leadership can take a person with a negative attitude and turn it positive as well...
It's amazing how negativity is so contagious and yet how positivity is even more contagious... B.C.
Great Topic Nancy...
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