A group for adminstrative dealership staff, dealers, GM's Comptrollers and Automotive Consultants to discuss ways to improve the "Bottom Line". Topics such as expense control strategies, compensation plans to motivate all personnel, and more....
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Latest Activity: Jun 5, 2017
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Started by Ray Bradford Mar 17, 2014. 0 Replies 0 Likes
Fact - Front end gross continues to get smaller Competition is getting tougher Warranty dollars are dropping Legal, Health Insurance, etc... getting higherImagine increasing…Continue
Started by Ryan Kleinjan Sep 9, 2011. 0 Replies 0 Likes
We are starting to see a growing trend on Non-VMI services in print, shop supplies, and uniforms, amongst others --What has been your experiences with these Non-VMI solutions? Is it worth the…Continue
Started by NANCY SIMMONS. Last reply by Tod Collins Jul 21, 2011. 1 Reply 0 Likes
Lost sales resulting from missed opportunities happen almost daily in the parts department…Continue
Started by NANCY SIMMONS. Last reply by Tod Collins Jul 21, 2011. 15 Replies 0 Likes
Sounds like a stupid question??? Well, what I mean is this...Has the dynamics of the retail operations of the dealership shifted to the Dealer Principals and GM's focusing more deserved attention to…Continue
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THANK YOU FOR ALLOWING ME TO JOIN. GLAD TO BE HERE
Want to significantly increase your bottom line? Have you considered owning your own Related Finance Company? I am interested in talking with dealerships that want to understand the tax benefits of owning their own Related Finance Company. I have over 30 years of very successful experience in running auto finance companies. Please visit my website at www.rfcmgt.com and give me a call at 619-890-2444 if interested.
Looking to add an additional 15-30 cars each month? I'm sure for you principals, GM's, & GSM's out there you hear the same story & pitch from every direct mail rep that calls you...not to mention the headache of the 10 different calls you get everyday!! Rest assured, there is a company out here ready & waiting to offer you a direct mail program that ACTUALLY WORKS!! If you're the type of dealer that prefers to NOT deal with gift getters & tire kickers give me an opportunity to present my 2011 Credit Recovery Program to you & your management staff.
All salesmanship aside, 90% of my dealers pull 2%-3.5% response with NO GIFTS, VOUCHER, or CIRCUS ACT and report 15-30 cars per 10K pieces!! Typically, you'd be hard-pressed to see those type of results from a 50K piece gift-laced saturation campaign, let alone a specifcally targeted mailer!
If you are interested in partnering up with a mail company that genuinely understands that our success as a company is directly related to our dealers' success on our program(s) & has your dealership's best interest in mind then give me shout!!
I guarantee you will have no more to risk with me than the next guy, in fact, more often than not it's LESS!!
Keep an eye on Auto-Renewals!!!
Are you currently tracking all of your supplier agreements? We are starting to see uniform contracts stretching to 7 years recently.
Rule 1 - nothing over 36 months
Rule 2 - no auto renewals - negotiate and take bids after every term to assure your pricing is consistent with the current marketplace.
If you need a contract tracker template, we have an Excel one we distribute via Dealer Magazine - just reach out I will email one your way!
Have a safe holiday weekend!
Ryan
Dealers spend billions of dollars to find prospects to purchase their products and services. Yet they spend hardly anything to consistently train and monitor and set minimum standards for their Managers and Salespeople. Who is responsible for training in a dealership. "The Owner" is and always will be. What ever is important to the owner will be important to the employees. If the owner is only concerned with profits, the employees will only be concerned with profits. If the Owner is concerned with the policies, procedures and constant training of those policies and procedures which will in turn generate profits, the employees will too.
Why bring in more people and allow your untrained, out of date salespeople to handle them poorly. I
If the Mangers do not train their people, the customers will. If the Owners do not train their Manager, the salespeople will. Bottom line is your people will be doing what the customers want them to do instead of the procedures necessary to allow the customer to make a decision.
Take 50% of your advertising budget and hire a greeter to count your customers, install an up system to make your salepeople accountable and make your Managers work with real closing numbers. Spend money on hiring the right people and some sort of consistent training program and put the rest of it into bonuses based on increased performance for your sales crew as a team.
March%20-%20April%20Newsletter%20-%20Publishable.pdf
Hey group! This is our newsletter for this month. If you are interested in the control of expenses in Energy. Lighting, or Garage Insurance - check this issue out.
Let me know if you have questions!
Ryan
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