Characteristics of a good salesman
When you are looking to hire someone to sell for you, what do you look for? What characteristics do you consider to be most fiundamental?
Replies to This Discussion
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Permalink Reply by Craig Lockerd on
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Why does that happen,what needs to be done to change that?
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Permalink Reply by Ernie Kasprowicz on
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Intelligence, an ability to Listen and understand, excellent communication skills along with fire in the belly. A person with clearly defined goals and some kind of measurable "success" are welcome on my team. Sales of every kind is a team endeavor. No one person completes a sale.
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Permalink Reply by Craig Lockerd on
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Unreal!
Dan Seelye said:I am trying to find salespeople at car dealerships. Of the 60 stores I have visted over the past 3 weeks, I have only had (in my estimation) one proper greeting of WELCOME TO......I have had, "Whats up?" and "How ya doin' " and "Can I hep ya?" At three store I stood on the showroom for over 10 minutes without one person saying hi - or even acknowledging my presence. How much does it cost to attract a customer to a store?
Let's get some career minded folks in these stores - people who go to work to work!
I can help. AutoMax has given me the tools - and with my skills and talents, let me help you! -
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Permalink Reply by Craig Lockerd on
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Yes better to practice in class rather than practice on clients.....!
Taffy Smith said:Let people practice and do it themselves in a safe and supportive setting. Everyone fears failure and making mistakes so they don't want to try for fear of being ridiculed. In our training class, we let them practice, and that builds up their confidence.
Taffy Smith said:Craig Lockerd said:The best way to help any person with low self esteem is to have them attempt harder tasks....higher expectations....body builders expend the size of their muscles based on lifting heavier weight,as human beings we "Expand by Demand".....Attempt more difficult tasks we grow stronger as people and start to believe we can in fact do anything....."What the mind can conceive and believe it can achieve" Whe we train new trainers I start them with an impossible first day of homework,they work togteher till 2 am,pushing,trying to do what I expect.....none does it 100%....and I tell them that the next day when they thought they had failed when in fact,they achieved so much more than had I just told them to look things over,go to your rooms and study....synergy is important.....people will rise the the task...if given the chance
Rob Hagen said:Craig, could you give a couple examples of how you raise their self esteem? -
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Permalink Reply by Glenn Wilkins on
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Unfortunately alot of blame has to be with the dealer....I've noticed that dealerships with a weaker sales staff tend to adjust their processes to try and adapt. I came to realize this when seeing a dealer's entire inventory with red tags @ invoice prices, hoping to "scoop" a trade or make backend. All of a sudden "PRICE" was the selling point and not sales skills. We lost a ton of good salespeople who got weaker and every deal was a mini. The most successful dealers have constant training processes and allow a good salesperson to dictate their own paycheck, while at the same time not losing a deal. I wonder how much gross is lost by simply not Training salespeople everyday.
Craig Lockerd said:Yes better to practice in class rather than practice on clients.....!
Taffy Smith said:Let people practice and do it themselves in a safe and supportive setting. Everyone fears failure and making mistakes so they don't want to try for fear of being ridiculed. In our training class, we let them practice, and that builds up their confidence.
Taffy Smith said:Craig Lockerd said:The best way to help any person with low self esteem is to have them attempt harder tasks....higher expectations....body builders expend the size of their muscles based on lifting heavier weight,as human beings we "Expand by Demand".....Attempt more difficult tasks we grow stronger as people and start to believe we can in fact do anything....."What the mind can conceive and believe it can achieve" Whe we train new trainers I start them with an impossible first day of homework,they work togteher till 2 am,pushing,trying to do what I expect.....none does it 100%....and I tell them that the next day when they thought they had failed when in fact,they achieved so much more than had I just told them to look things over,go to your rooms and study....synergy is important.....people will rise the the task...if given the chance
Rob Hagen said:Craig, could you give a couple examples of how you raise their self esteem? -
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Permalink Reply by NANCY SIMMONS on
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Thanks Jack! A "Bean Counter" I am, but for not much longer.... Looking into a few new innovative things as we speak! Thank you so much for the compliment!
Jack Higginbotham said:Such talent!! Whyb are` you still a bean counter???
NANCY SIMMONS said:Oh where, oh where has the old car salesman gone?
Oh where, oh where can he be?
With his hair cut short and his work week long.
Oh where, oh where can he be?
He's the teller at the bank you know
She's the waitress who pours your tea
He sells cellphones at the shopping mall
She's the gal at the pharmacy
Look for traits in all of them
That you would like to see
A career in automotive will be theirs
Just welcome the opportunity! -
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Permalink Reply by Craig Lockerd on
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Nancy..."What the mind can conceive and believe it can achieve!"
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Like that Craig...Just don't try saying it ten times fast.... LOL
Craig Lockerd said:Nancy..."What the mind can conceive and believe it can achieve!" -
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I have lived by the philosophy..."Hire attitude....train later!" A positive attitude coupled with a keen sense of desire to learn will be the ingredients needed to formulate a super star!!!!
What a great question Rob, as I have worked for dealers who thought the "Gift of Gab" was the most important element for a great salesman...They usually turned out to be the know it all, lying type who spent all their time looking for common bond with the customer, did not know when to stop and listen, and never really properly knew who to ask for the order.
Eager to hear more on this subject...... -
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Permalink Reply by Craig Lockerd on
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God gave us 2 ears,1 mouth.....He probably had a really good reason for that math....
NANCY SIMMONS said:I have lived by the philosophy..."Hire attitude....train later!" A positive attitude coupled with a keen sense of desire to learn will be the ingredients needed to formulate a super star!!!!
What a great question Rob, as I have worked for dealers who thought the "Gift of Gab" was the most important element for a great salesman...They usually turned out to be the know it all, lying type who spent all their time looking for common bond with the customer, did not know when to stop and listen, and never really properly knew who to ask for the order.
Eager to hear more on this subject...... -
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