Four Letter Word, Beginning With "N" and Ends With "E"..

It’s a simple word with complex connotation at times. Pleasant, delightful, agreeable, decent, respectable, skillful, likeable, friendly, engaging, gracious, polite, kind, charming…. All these words come to mind when I think of “NICE”.  As a matter of fact, this simple/complex word has been the buzz word highlighted in many recent discussions here on the dealerELITE forum as well as in my group Carbucks in Facebook. 

If we could all be a little “NICER” to our clients, to our co-workers, to our vendors, we could really make a difference!  The auto industry, (to borrow the words from George H. W. Bush) would be a kinder and gentler industry, not only in terms of perception to the American consumer, but this difference would genuinely afford the industry the “Zest Appeal” warranted to attract talented quality people to indulge in a rewarding automotive career.

I had the honor and privilege to attend the AutoMax seminar for the past three days in Atlantic City, as an invited guest.  During this period of time, the word “NICE” associated itself with my every encounter and experience, not by accident or coincidence, but because this is the natural personality or character of the group as a whole.  My journey began with two very “NICE” AutoMax trainers greeting me at the airport, providing a shuttle back to the hotel.  Our cordial and warm exchange of conversation was followed by a “NICE” welcoming hug from Fran Taylor in the hotel lobby.  I passed the hug onto David Johnson, who was not quite sure who I was at first, but I must say, “What a “NICE” guy he is!”  “NICE” smiles and hospitality engulfed the room at the social reception as many social media relationships met physically in person for the first time! 

To commence the morning session, Craig Lockerd conveyed an authentic love and compassion to each member of his team as he recited from Og Mandino’s scroll  from the book, “The Greatest Secret in the World”…”I will greet this day with love in my heart. For this is the greatest secret of success in all ventures. Muscle can split a shield and even destroy life but only the unseen power of love can open the hearts of men and until I master this art I will remain no more than a peddler in the market place. I will make love my greatest weapon and none on whom I call can defend against its force.”  This set the mood for the entire seminar as a “NICE” expression of love served as an underlying theme for every topic discussed and every new relationship forged! 

This “NICE” experience was life-altering for me and I felt worth sharing because so many of these relationships were first formed in dealerELITE or Facebook.  The power of social media has not yet been revealed as there are infinite possibilities hidden here, potential relationships buried in these walls of social platforms.  However, if we engage ourselves, by breaking down the walls of fear, anxiety, distrust, all prohibiting us to take full advantage of what these formulated relationships can provide… bringing “NICE” to the automotive industry along with the prosperity, happiness and success which accompanies “NICE”.

What types of positive effects do you think being "NICE" can have regarding your personal career, your relationships with clients and colleagues, and the auto industry as a whole????

Views: 143

Replies to This Discussion

Permalink Reply by Richard Emmons on November 26, 2010 at 9:58pm
Right on David and you do practice all that you preach. Thank You!



David Johnson said:
One word? HUGE! I'm tired of hearing the saying, "Nice guys finish last." I will ALWAYS treat people with dignity and respect no matter what because that's the way I want to be treated. While climbing the ladder of success I don't want to look down and see the bodies of the people I pulled down laying on the ground below me, I would much rather help those around me up the ladder with a push in the right direction.

Some people would say that being nice is for sissies and that in order to be successful you have to be a jerk, knock everybody out of your way, lie, cheat, steal and don't care who you step on. That's hogwash, the kind of success that brings I want none of. I will just continue to walk down the path of "NICE."

Being nice builds stronger relationships and it's in those relationships, relationships with your clients and others that will propel you to the upper stratospheres of success. If you don't agree then you don't see success how I see success, happiness how I see happiness, fulfillment how I see fulfillment.

That's the reason why I enjoy working with Craig and Automax, I think they feel the same way...




Craig Lockerd said:
So let me ask all of you this question that Nancy put out there" What types of positive effects do you think being "NICE" can have regarding your personal career, your relationships with clients and colleagues, and the auto industry as a whole????"
Permalink Reply by Richard Emmons on November 26, 2010 at 10:06pm
Yes Mam. Jodi that nailes it 100% What is in your heart shows and glows from you!




NANCY SIMMONS said:
Jodi, Your Christian based passion resonates from your every being! What a pleasure...looking forward to a long lasting friendship with you and others from AutoMax!


Jodi Adkins said:
Nancy, it was a pleasure meeting you. Your passion and values are so authentic and real that people can feel that the moment they meet you. To be the authentic you, walk with god and believe in AutoMax, I think the only place we can go is up. You are one of a kind, with a soul filled with grace. AutoMax is blessed to have you and this whole team of individuals on board. Imagine the possibilities by just believing in what we do? Change peoples lives, help others and lead by example. That is the road to success. Craig your passion has brought together these individuals who are now friends. As long as we believe and feel the passion of what we do, then the rest is cake, there is a huge difference of selling something but not really believing in the product they are selling vs truly believing in what you are selling.. Happy Thanksgiving everyone.
Permalink Reply by NANCY SIMMONS on November 26, 2010 at 10:20pm
Craig, thanks for asking the question again. I gave been told from time to time, in a scolding sort of way, "You are too nice, Nancy!" I have always responded that I don't believe there is such a thing. Being nice will never come back to haunt you or hurt you...This does not mean that one should not be firm when the opportunity calls for acting firm, just as being "nice" should not be misconstrued as being spineless or a lay down!
Permalink Reply by David L Hoier on November 27, 2010 at 1:49pm
Craig, Didn't Og say it best,"begining today, treat everyone you meet, friend or foe,loved one or stranger, as if they were going to be dead at midnight. Extend to each person, no matter how trivial the contact, all the care, kindness, understanding and love that you munster, and do it with no thought of any reward. Your life will never be the same again"

Craig Lockerd said:
So let me ask all of you this question that Nancy put out there" What types of positive effects do you think being "NICE" can have regarding your personal career, your relationships with clients and colleagues, and the auto industry as a whole????"

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