Comment

Comment by Craig Lockerd on August 18, 2010 at 7:42pm

Great point Sam...."Good Phone"....most times = "Good Salesperson"

Comment by Craig Lockerd on August 18, 2010 at 7:41pm

Mark you are spot on,that's exactly what our recruiter/trainers are instructed to do when we are at a store for a week to help supplement who our ads bring in...those people you are talking about are outstanding "finds" I dont know why more dealers and managers don't take advantage of that very available talent pool?

Comment by Mark Feazel on August 18, 2010 at 7:02pm

I have found several GOOD salespeople working retail in home centers and furniture stores.
If they wait on me and they are a good salesman, I give them my card and tell them to call me if they ever want a change in the product they are selling.
3 I have taken from these retail stores are now managing their own stores.
-Feaz

Comment by Samuel Anthony Maggio Jr. on August 18, 2010 at 5:00pm

Think about a time when you’ve called your credit card company (or your bank, or cell phone provider) and spoken with someone who was truly personable and helpful. Very likely, you’ve gotten off the phone and wished that that person could help you every time you called. This is precisely the feeling you want to create in your customer - and you want it to begin right there, on the phone.

Comment by Ernie Kasprowicz on August 18, 2010 at 12:01pm

Terry I agree with what you have put forth and if followed your suggestions will help a salesperson communicate and be relevant to the individual buyer. Where so many salespeople fall short is the lack of practice and preparation. You are dead on accurate when you talk about championship athletics. Why are they the best? Sure, natural attributes play a significant part. Beyond that is the sheer repetition to reinforce and further develop their skill sets. Constant practice so that during the game everything is second nature. Every salesperson has the same opportunity.

Comment by Craig Lockerd on August 16, 2010 at 9:20pm

David I talked about that just today with the 5 new Trainers......There are desk drawers FULL of apps and resumes....fact is and I can relate that managers just dont have the time.....They are the "Cash Register"....Its the old Acres Of Diamonds story,,,,,at times the diamond is right underneath us!

Comment by David L Hoier on August 16, 2010 at 9:08pm

It's amazing how many good people fall through the "cracks" because managers don't have the time to interview and evaluate.

Comment by Craig Lockerd on August 11, 2010 at 11:24am

Haven't been able to spend much time in the group,6 year old Grandson from Ohio visiting.....now this little man could sell some cars! He has sold me on everything this week!

Comment by Craig Darling on August 9, 2010 at 9:37pm

When I started selling cars in 1976 I could achieve the top 5% of wage earner status in the US. I had a beautiful demo, which I sold every month. I had a dealer that cared about all of thier employees. Sure we all wanted gross back then. We had closing rooms which were wired and closers with methods not tolerated today. The community still liked us. We were involved in the community in ways only found in small communities today. The advantage today, better product, well trained sales people and superior customer service. You lack any of the latter and no dice. NO TRAIN. No Track!

Comment by Craig Lockerd on August 9, 2010 at 7:43pm

It's all truly simple if break it down.Without the correct quantity of quality salespeople,the dealership will suffer.The starting focus should be on doing whatever it takes to attract these people...they need to know,be able to see that they can earn more than the asst manager at Burger Doodle makes.Dealerships must understand without that car sale and that REPEAT car sale they will not make it...turnover is death,not developing this resourse[salespeople] is just short of criminal.Do whatever it take to get them,keep them.They are not machines or "slaves" that can be screamed at,not properly trained and kicked to the curb within 3 weeks of hiring.Salespeople are everything....no salespeople....no dealership....been tried before...doesn't work!

• ‹ Previous
• 1
• …
• 5
• 6
• 7
• 8
• 9
• …
• 11
• Next ›
• Page