Automotive Training Professionals

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Whether you train sales, F&I fixed ops, management, or even dealers, please share your experiences, questions, and success stories here.  We want members who are serious about making a difference in the auto industry, one client at a time.
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Service Consultant Phone Training

by Steve Richards

Dec 6, 2011

Can anyone provide the name of a company that does a good job of training service consultants to better handle the phone, both incoming and outbound calls? Thank you for your help.

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  • up

    Yves Fournier

    Hi Steve,

    Give me a call at 1-877-452-2753 office

    Cell 778-848-7898.

    I work for ProActive Dealer Solutions

    www.bdcexperts.com

    I know we can help you.

    Best Regards,

    Yves Fournier

    Feb 25, 2012

    • up

      Stan Sher

      I would also consider Mark Rodriguez of Auto Client Care.  He is a local NJ/NY phone trainer and he is amazing.

      Mar 10, 2012

      • up

        Brian R. Feltes

        JMB Consulting out of Eden, WI. does a great job.  Visit their Web site: JMBconsulting62@yahoo.com

        Brian R. Feltes

        Sales Consultant

        Schmit Bros Chrysler, Dodge, Jeep, Ram

        bfeltes@schmitbros.com

        May 15, 2012