Forum where General Managers, Dealers, Fixed Operations Managers and Business Leaders can come to share idea's and suggestions. We would love to hear your "best idea". Share your success stories and your best practices.
I’m perplexed by the lack of effort or desire on the part of staff. Training is an essential element of growth in every industry but most dealership employees have little interest. Why is that?
As an employer we have some responsibility to provide ongoing training and support. Like many other dealerships; we provide in-depth training to support our goals. The issue I find most discouraging, is that most employees are unwilling to invest in themselves.
Do you find the same issues at your place of business? What do you do to support the ongoing training of your staff? Do you reward those who have invested in a seminar, training meeting or school? I’m interested in your feedback.
Any successful salesperson or manager is highly trained and competent.I know quite a few salespeople and mgrsthat have selling experience wel beyond 20 yrs . Do they have 20 plus yrs of experience?Do they continue to improve their skills ? NO .Most of them will only do the minimum to get by., whatever get by means to them.It may mean the desire to earn 25 thousand to one person, or 200 thousand to another, yet some salespeople never go beyond monetary considerations. Imagine what could happen if salespeople invested 10 percent of their time to learn their craft. Very very few salespeople continue to invest in themselves . Succesfil salespeople share the following 5 interests, Interest, Attitude, energy method and success.
Well put. Good feedback from everyone. Investment is more than a monetary consideration. It is simple to find the comitted employee from one who is not. You will always see the difference in the results. Thanks for all of your feedback.
aaron kominsky said:
Any successful salesperson or manager is highly trained and competent.I know quite a few salespeople and mgrsthat have selling experience wel beyond 20 yrs . Do they have 20 plus yrs of experience?Do they continue to improve their skills ? NO .Most of them will only do the minimum to get by., whatever get by means to them.It may mean the desire to earn 25 thousand to one person, or 200 thousand to another, yet some salespeople never go beyond monetary considerations. Imagine what could happen if salespeople invested 10 percent of their time to learn their craft. Very very few salespeople continue to invest in themselves . Succesfil salespeople share the following 5 interests, Interest, Attitude, energy method and success.
Joe, this is definitely a big discussion that can go on forever; but, I will only touch on the inception of a new recruit into our dealership. A new hire is partnered up with a more savvy sales professional ( that has solid track record with our company). The tennured employee receives compensation based on how well the new employee performes, this brings out plenty of training pertaining to our processes, products, walk-around competitions etc...
It would surprise you how well this mentorship progarm really works for us to include boosting morale, employee colaboration, roleplaying and much more.
aaron kominsky
Oct 2, 2010
Joe Clementi
Well put. Good feedback from everyone. Investment is more than a monetary consideration. It is simple to find the comitted employee from one who is not. You will always see the difference in the results. Thanks for all of your feedback.
aaron kominsky said:
Oct 16, 2010
Agustin Vasquez Jr
It would surprise you how well this mentorship progarm really works for us to include boosting morale, employee colaboration, roleplaying and much more.
Oct 28, 2010