Automotive Coaching & Consulting

Dedicated to those who are committed to improving the performance of dealership personnel and the processes they execute.
  • Trainers/Vendors

    Automobile Trainers/Vendors...Question for all of you: How often while at a dealership doing what you do are you asked a question concerning hiring salespeople,staffing their BDC or internet dept? The question you get asked could be as straight forward as I need more or better salespeople,where and…

    By Craig Lockerd

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  • Investment or cost

    In an industry with traditionally high turnover ratios and a slow economy that has put added pressure on delivering operating income, what are some of the best practices used to speak with dealers for looking at professional development for sales people as an investment rather than a cost?

    By Bob Cestaro

    3
  • Training

    training should start the  day a person is hired from  the new hire paper work to the introductions of all the departments managers and their expectations ,to what is is required from them and I don't mean the 20 min sales training cource by the sales manger that says sell or your gone .....every…

    By Rick Williams

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