-
HOW TO TRAIN A SALES TEAM TO SELL MORE CARS
Training is a key component of any dealership’s long-term plans. It unifies your team’s approach to sales, fine-tunes your brand identity, and can consistently deliver one of the biggest ROIs of anything you do for your business. …
-
4 DEALERSHIP BDC BEST PRACTICES TO RAISE THE BOTTOM LINE
BDCs are one of the most important revenue generators for your business, but it’s not always easy to directly measure ROI because they don’t sell directly. They generate leads, manage and anticipate customer needs, and use that information to set appointments and nurture customers toward engagement…
-
I wrote this article about being a car dealer G.M. 12 years ago.........all principles still apply.
The Many Hats of the Auto Dealership General Manager By Richard A Nimphie | Submitted On October 24, 2012The general manager acts as an extension of the dealer/owner and, as such, not only assures the successful direction of long and short-range objectives, but is also responsible for the…
-
Why it’s important for auto retailers to understand their “carryover” rate when it comes to inventory risk management
Auto dealerships face a perpetual challenge: balancing inventory to meet customer demand without overstocking, which can lead to carryover inventory. Carryover inventory—vehicles that remain unsold for extended periods—ties up capital, incurs holding costs, and often requires discounting and…
-
5 Car Sales Techniques to Increase Your Bottom Line
In the high-stakes arena of car sales, the rules of the game are constantly changing. Gone are the days when a smooth script and a pleasant voice were enough to seal the deal. Today’s phone sales landscape is…
-
The True Cost of Losing a Service Customer .......OUCH!
In the competitive world of automotive service, keeping customers satisfied and loyal is essential for long-term success. The cost of acquiring a new customer is…
-
Enhancing Your Dealership's Success with Onsite & Virtual Dealership Training
In today's competitive automotive industry, staying ahead of the curve is crucial for dealerships to thrive. One way to achieve this is through a comprehensive training program that empowers your Sales Consultants and BD Agents to excel in their roles. Here are the top four ways…
-
The Future of Automotive Finance: Trends and Predictions for F&I Managers
The automotive industry has seen remarkable advancements over the years, and the realm of finance and insurance (F&I) is no exception. As technology continues to reshape…
-
Overcoming Objections: Strategies for Handling Common F&I Challenges
In the world of finance and insurance (F&I) within the automotive industry, challenges are inevitable. F&I managers often face objections from customers who are…
-
Is Your Dealership Making the Right Choices?
We'd be lying if we said we didn't enjoy the time when cars flew off the lot faster than we could restock our inventory. But as that excitement hit the road, have we asked ourselves, "Are we ready to sell again?" Let's be real, over the past three years, we could easily overcome objections and even…
