Posted on May 4, 2025 at 1:39pm 0 Comments 0 Likes
I have often thought that after over 50 years in the car business I should have kept a diary and turned it into a book. The problem is, I would have to label it fiction as no one would believe what occurred in the early “ rough and tumble years” in the car business. Through it all , way back in the '70s, I formulated how I might operate a dealership if I had the chance. It turned out to be a great learning experience. A few anecdotes along the way:…
Posted on April 24, 2025 at 12:08pm 0 Comments 0 Likes
Employee annual turnover in the car business is staggering and remains close to 50%
According to NADA's 2021 Dealer Workforce Study dealerships average 46% turnover annually and have a median tenure for employees of just over three years (That is about double the national…
Posted on April 2, 2025 at 10:49am 0 Comments 0 Likes
While this age of new technology introduces successful tools for the retail automotive business, there are no magic bullets that will, by themselves, improve ALL aspects of your dealership. The best dealerships still get better at executing the basics of the business.
These basics remain the same:
✔️ Establishing a culture that embraces accountability
✔️ Recruiting and hiring employees that share your…
Posted on March 28, 2025 at 11:49am 0 Comments 0 Likes
Let’s start with the basics: resilience is your ability to bounce back when life or work knocks you down. It’s like being a rubber band—you stretch, you bend, but you don’t break.
Everyone faces tough times. Maybe it’s missing out on a sale, dealing with an unhappy…
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Welcome to the greatest mentor and car guy I know! Thank you for all you did for me and my family along this journey.