Come to find out after 45 days of trial and erra! Wow what a 45 days. I can see that dealership sales training and the BDC department can work hand in hand and be effective. The reason is because everyone can use phone training. Today the custormers use the intenet 7 to 18 hours before they decide to go to the dealership. So with good phone skills a salesman is able to schedule an appointment ( By Creating Excitment and Creating Urgency) for the customer to come into the dealership.…