When a company bears the WomenCertified seal, it serves as a third-party endorsement that women can trust and a welcome signal for those seeking a women friendly business. In today’s cluttered marketplace, WomenCertified is the competitive differentiator – and a recognition that can only come with exceptional customer service and a solid reputation.
Delia Passi, founder of WomenCertified® and CEO of Medelia, Inc., stated, “J.D. Power is the most recognized and respected brand when it comes to customer satisfaction measurement in the U.S., and we are honored that they have embraced the customer needs of women through our arrangement. The WomenCertified program not only provides customers with the promise of improved customer service, but will also allow women, the gatekeepers for purchasing decisions for the family, to identify businesses that are eager to meet her higher standards.”
“We are pleased to provide the methodology and research standards for the WomenCertified program, which is designed to recognize those retailers that excel at delivering customer satisfaction excellence. We believe this program provides a key differentiator for retailers in this important market segment,”
About WomenCertified®
WomenCertified—the Seal women trust for better service—is a proven Recognition Program rich with resources to help professionals across multiple industries increase sales and satisfaction among both men and women. Focusing on effective communication skills, customer appreciation and an enriched customer experience, WomenCertified has trained thousands of sales and service professionals in Fortune 500 companies and small businesses alike. For more information, visit www.womencertified.comSee MoreSee More
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