How did you specifically hear about DealerELITE? If referred, who?
Chris Seraceno
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I have 14 years in the dealer world. I have exIrienced every job within fixed operations from wash attendant to service director. I have also managed a collision repair center, estimator and body apprentice. Parts shipper to performance parts specialist. Warranty administrator to apprentice technician. Service advisor to manager. Professional people person. I have created customer service programs that have supported a success story in achieving an an award winning service department in loyalty, retention, best place to work, csi and tripled net forecast so far this year alone. I am always eager to learn more and share my experiences .
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