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After nearly thirty years working up through management positions, I recognised your latest discussion on Management and 360 degree assessments. I believe that there is a serious need for looking within ones own organisations to review current skill and attitudes that greatly affect the growth potential for the companies employing them. Fighting my way past senior management to help influence positive ways forward, I know that I am not alone in welcoming such a review. We need customers, that is the bottom line, with that comes the profit. I would love to be a member of Dealer Elite so that, in a small way, I could occasionally join in a debate and put forward a point of view from middle management that may provoke others to 'self analyse' discuss more openly. Many thanks.
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