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Which best describes you?: Vendor

What company do you work for (or own)?: Fixed Operations Solutions II

What is your current position within your organization?: Vice President

What is your company website?: http://www.fixedoperationssolutionsII.com

What is your Facebook page/URL?: http://www.clientconnexion.com/
ADP
/www.idriveonline.com/">http://http://www.clientconnexion.com/
ADP
/www.idriveonline.com/

What is your LinkedIn page/URL?: <a href="http://davidlubertazzo.businesscard2.com"><img src="http://businesscard2.com/images/badges/180x40_light.png"; border="0"/></a>">http://davidlubertazzo@gmail.com
<a href="http://davidlubertazzo.businesscard2.com"><img src="http://businesscard2.com/images/badges/180x40_light.png"; border="0"/></a>

How did you specifically hear about DealerELITE? If referred, who?: linkedin

Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?: I have over 24 years of success in fixed, operations and service management. I have experience that ranges from working for the manufacturer to running large retail centers as Fixed Operations Director and now training Sales and Service Managers on how to make their businesses profitable. I have the background and hands on experience that it takes to lead your people to success in these tough times. Spending only one week a month in each store as a Trainer, I have increased sales a minimum of 25% within the first month, with many stores yielding a 92% increase. I have a proven track record of growing both people and businesses.

David Lubertazzo's Blog

The Power Of Why!

Posted on April 29, 2010 at 10:56am 0 Comments 0 Likes

As your doors open for business today I want you to ask yourself the following questions. Do my people understand their objectives? Do they understand their pay plans? Are their pay plans and the objectives linked together?

My experience from the stores I have evaluated is that the answer to these questions is no. Most managers give out goals and objectives and get employees to sign pay plans, that’s it. Then, everyone freezes up over HOW to get it done. The overwhelming question”… Continue

Are your Advisors trained to sell or do they just take orders?

Posted on April 13, 2010 at 8:12pm 0 Comments 0 Likes

If the Dealer looked at the Service Drive as he does Sales and F&I the service absorption would increase dramtically without writing up one more car. What I mean by this, is that Sales and F&I are measured on a per transaction basis. If these two areas are failing to be at or above guide the Dealer will spend money on training, make pay plan changes and will get it fixed.

A Service Advisor is the highest grossing employee in the dealership and the most undertrained. Yes they… Continue

Turn Visitors to Your Website into Real Appointments..

Posted on April 13, 2010 at 4:13pm 0 Comments 0 Likes

Client~ConneXion is a provider of online engagement solutions enabling Live Chat, Live Web Stats/Analytics, Real Time Visitor tracking and a host of additional functionality to proactively engage visitors on your website.

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At 7:01pm on April 14, 2010, Cathy Aron said…: Thanks for connecting with me here on DE.

Great reminder to celebrate our progress rather than focus on what we have yet to achieve! It's so easy to be hard on ourselves.