A careful review of app data analytics teaches us many things about apps and their benefits to dealers.  The most important lesson to learn is that every dealer that has an app has some sort of consumer activity.  Our goal is to discuss how to measure the success or the degree of that activity and how app stats can impact all areas of your dealership.

Mobile apps for auto dealers are a dynamic and emerging technology.  Since the majority have smartphones and use apps,…

Getting people to download your Dealer App is easy and fun.  It doesn’t cost much to market your app and get customers using it.  Dealers around the nation have experienced increases in sales, customer retention and customer satisfaction when they actively promote their DealerApp.  Dealers recognize that since people love apps, giving them a Dealer App that offers an easier way to do business and communicate is a very good thing. 

There are many ways out there to promote your…

What is the most effective way for a dealer to communicate with their customers?  For years dealers have used e-mails and SMSs.  As long as you have an e-mail address and a cell phone, through your CRM system, you can theoretically contact thousands of customers instantly.  Though they lack personal touch and can even seem intrusive they are still relatively effective.  And now that mobile has become the most…

Many dealers struggle with “should we get a responsive website or an app?”  Or “If I have a responsive website do I really need an app?” Some website companies will say all that is needed is a responsive website.  Dealers, the short answer is you should have both.  However, given the choice native apps is what your customers really want. 

Here is some proof:

• 89% of mobile usage is done through apps 
• People download 100 Million apps per…