Emilio J. LoCilento

Tel:     978-509-7336 Email: rt1shopper@gmail.com 

Objective

Opportunity to my utilize my proficient skills, abilities and objectives while at the same time maximizing revenue growth and surpassing quota objectives.

Experience

Sales/Desk Manager

February 2011 – Present: Group 1 Auto (Ira Toyota Danvers, MA)

• Instrumental in attaining Presidents and Board of Governors Awards, Managing the dealerships environment, Gross Profit, percentage of market sales within the region, wholesale, along with training on a daily basis.

Finance and Insurance Manager

July 2010 – February 2011: Marubeni Auto Group (Honda Gallery, Reading MA)

• Responsible for increasing profit through selling warranties, various insurance programs, and several aftermarket items, completing paperwork for the lender, insuring compliance with lending laws, tracking finance contracts in transit to insure timely funding, and assisting in the sales process in conjunction with the sales department along with keeping CSI above all benchmarks.

Pre-Owned Sales Manager

2007-2010: Herb Chambers Chevrolet, Pontiac, Buick & Hummer/Cadillac, Danvers, Ma

• Maintained an average Domestic Front End Gross Profit annually of $2150 per unit, wholesale has operated with zero loss with an average annual gross profit of $84,000 and my annual percentage of pre-owned retail units as compared to new vehicle units is Over 60 Percent.
• Accountable for the forecast of sales goals and objectives, gross and key monthly and annual expenses. Establishing and maintaining customer satisfaction and retention while encouraging repeat and referral business.
• Ensuring the quality of pre-owned vehicle by appraising, purchasing, reconditioning, displaying and merchandising used vehicle inventory, while making swift decisions between retail and wholesale and maintaining a 60 day inventory rule.
• Extensive Auction Experience.

General Sales Manager

2006-2007: Dedham Auto Mall (Luxury Pre-Owned), Dedham, Ma

• Responsible for ensuring customer retention and profitability of the sales and service department by establishing and modeling customer-focused sales standards for each department. Primary objectives include customer satisfaction and retention, assuring sales satisfaction, building good employee and client relationships and forecasting sales goals.

E-Commerce Manager and Certified Pre-Owned Champion

2000-2006: 128 Auto Group (Ford Motor Company and Mazda) Reading, Ma

• Provide strategic support, leadership, and mentoring of Web development, and management while acquiring goal achievement.
• Develop and execute sales plans to ensure profitable and consistent revenue growth.
• Manage the Certified Pre-owned Program - from enrollment and training to vehicle certification and reporting.

Education

2005: Automotive Training: Finance and Commercial Lease Certification

1996-1998: UMASS Boston, Ma: Engineering & Business Management

1998-1999: Boston University Boston, Ma: Web Engineering

Specialties

Dynamic Leader with over Ten years experience in the automotive industry with a broad based knowledge of all aspects within the dealership environment.

Within your company, I will play a critical role in revenue generation. Through my strong balance of consultative sales skills, leadership abilities and proven experience, I plan to meet and go beyond company goals and objectives.

Proven ability to provide a high grossing pre-owned operation with strong auction ability. While specializing in: retail & wholesale, desk management, staff motivation, new vehicle ordering, appraisals, staff training, e-commerce, reconditioning, advertising, CSI control, ADP, Reynolds & Reynolds, Finance and Insurance and CRM.

Recommendations

“Emilio has been excellent to work with to bring the company to the next level in performance. He is superb in his profession and he’s a great leader in his company. With his immense experience, Emilio is able to lead people to perform their best. I was very fortunate to have worked with Emilio. He’s definitely someone that people can look up to for guidance to their success.” November 17, 2010

Mathew P. Thomas (MBA), National E-Commerce & Automotive Retail Sales Trainer & Consultant, ADP Dealer Services / Traver Technologies @ HERB CHAMBERS

As Pre-owned Manager @ Herb Chambers:

“Emilio's work ethic, tenacity, and ability to produce results in the used car department are second to none. His dedication to the automotive industry is surpassed only by his dedication to his family. Emilio is a loyal and talented "car guy" and above it all a true family man.” August 23, 2011

Vadim Makhlis (General Manager at The Herb Chambers Companies)