Posted on June 26, 2013 at 6:18pm 0 Comments 1 Like
I had a candidate recently say: "I don't want to say too much about myself and what I have done in my career but".. I cut him off midstream and said SAY EVERYTHING about yourself and what you have done and leave nothing out....Make Noise In Your Job Search!...Leave nothing out!!! #getnoticed
Posted on March 28, 2013 at 1:57pm 1 Comment 2 Likes
Please read, share and pass this article I wrote "Are You Treating Customers Like VIP's?" for Fixed Ops Magazines March/April 2013 edition along to everyone you know in customer service. It applies to every Industry we work in, not just Automotive retail. I am confident all of you who read and or share in it will take at least one, maybe several things back to your professional work environment, no matter what you do and immediately improve the way customers are acknowledged, treated and…
ContinuePosted on February 27, 2011 at 2:52pm 0 Comments 0 Likes
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Posted on July 31, 2010 at 3:20pm 0 Comments 0 Likes
The vehicle multi-point inspection is a BANK ACCOUNT for building high levels of customer retention, trust and profitable service sales. The inspection process has nothing to do what you sell today but what…
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