All Blog Posts (12,630)

Keiser University Selects Auto/Mate's DMS to Teach Future Dealers in Automotive Dealership Management Program

NADA Convention & Expo

Booth #1707

New Orleans, LA – January 27th, 2017 – Auto/Mate Dealership Systems announced today that Keiser University, based in West Palm Beach, FL, selected Auto/Mate's dealership management system (DMS) to use as part of…

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Added by Mike Esposito on January 27, 2017 at 8:30am — No Comments

Cheap chat or maximum returns? What's important to you? Come see the most advanced customer experience platform at NADA this weekend!

Good Evening DealerElite Community! Gubagoo is very excited to debut our newest technology at NADA 100 in New Orleans this weekend- ChatSmart 3.0 and Call ResQ. We are continuing to raise the bar in our space of what a "chat" or "call" company can do and can't wait to show you! Our newest features of ChatSmart and ResQ will amaze you and again differentiate us from the sea of vendors in automotive.Stop by and see us at booth 4211, please message me on here for special promotions or…

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Added by Jason Jones on January 26, 2017 at 7:51pm — No Comments

The Leads Are Dead

“The Leads Are Dead”

According to those who struggle to generate consumer sales leads for businesses, “Sales leads are dead.” Furthermore, these (interestingly, mostly digital) marketers claim that today’s connected consumers are simply unwilling to trade their personal information online in exchange for some promise of pricing or other product…

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Added by Steve Stauning on January 26, 2017 at 6:30pm — 1 Comment

Gubagoo Announces Web RESQ 2.0: Advanced Video Chat Capability and Deeper Facebook Integration

Gubagoos Web RESQ 2.0 is powerful new technology that enables advanced live or recorded video capability, as well as deeper Facebook integration for more traffic and better leads

 

New Orleans, LA -  January 26, 2017 – Gubagoo, the leading provider of dealer communications solutions today, at the National Automobile Dealers Association conference in New Orleans,…

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Added by Crystal Hartwell on January 26, 2017 at 12:29pm — 1 Comment

AutoID® Automates Online Lead Attribution, Providing Cross-Domain Mapping of Complete Customer Journey

 

New, easy-to-implement analytics give dealers a complete, real-time picture of lead attribution and digital marketing ROI from one platform, identifying lead sources as well as hot prospects, sending alerts when a prospect visits a competitors website

 

New Orleans, LA January 26, 2017 AutoID announces AI℠, the first web analytics tool that…

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Added by Crystal Hartwell on January 26, 2017 at 11:47am — 1 Comment

Nearly Half a Million Mishandled Phone Customers Recovered for Auto Dealers by CallSource in 2016

 

CallSource clients have increased call-to-appointment ratios by 20% YOY; effective lost call recapture, strong analytics and training driving increases

 

Westlake Village, CA January 26, 2017 CallSource, pioneers of award-winning solutions to help dealerships track, analyze and improve incoming call performance, has helped auto…

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Added by Crystal Hartwell on January 26, 2017 at 11:38am — No Comments

Selling Great Used Cars

I have visited new car dealerships throughout the United States and consider it a privilege to see the different ways that they operate. It is interesting to observe opportunities for improvement financially and with customer care. The most successful car dealerships understand the value of integrity in building their local brand.

 

Other dealerships might…

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Added by Rob Gehring on January 26, 2017 at 11:00am — No Comments

Your website’s domain name may be killing your online presence

When the…

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Added by James Helliwell on January 26, 2017 at 10:20am — No Comments

Reviver, Creator of World’s First Digital License Plate, Secures Series A Funding

Round Co-Led by WRV and ACK Group; BOD to include John W. Thompson, chairman of Microsoft, and Nicholas Brathwaite, Managing Partner of WRV

 

San Francisco, CA - January 26, 2017 – Reviver, creator of the rPlate, the world’s first digital license plate, has secured $6.8 million during a Series A round. The funding round was co-led by WRV and Australian-based ACK…

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Added by Crystal Hartwell on January 26, 2017 at 10:11am — No Comments

INCREASED BUYER ACTIVITY SPELLS FEWER CREDIT APPROVALS TO CLOSE OUT 2016

Monthly Lease Credit Approval Rates Decreased by 10.5% in December

CINCINNATI, OHIO (January 25, 2017) – Swapalease.com, the nation’s largest car lease marketplace, reports car lease credit applicants registered only a 54.2% approval rate for December, a 10.5% decrease from November (64.7%). A year ago, the approvals rate was just 54.5% during the same month, illustrating the end-of-year shopping frenzy that typically takes place.

December’s rate was the lowest credit approval…

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Added by John Sternal on January 25, 2017 at 3:18pm — No Comments

Best Retention in Car Segments in Six Months

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report.

This week’s Black Book Market Insights report shows that car segments are retaining their values better than they have in the past six months. On the other hand, Compact Vans in the truck segment have depreciated the most with a 1.94% drop in value last week alone.

“Compact…

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Added by Black Book on January 25, 2017 at 3:09pm — No Comments

Semi-retired overqualified, underemployed, considering options,over 20 yrs exp,Semi-retired, overqualified, underemployed,

Semi-retired overqualified, underemployed, considering options..over 20 yrs exp in auto, fleet, trucks, leasing, - highly skilled in Internet marketing, can live anywhere, considering options - would consider Motor home sales or..? http://israelirothman.com

Added by Israeli rothman on January 25, 2017 at 11:54am — No Comments

New Data from PERQ Indicates Significant Lag Time Between ‘Ready-to-Buy’ Consumers on Dealership Websites and Actual Purchase

 

Data analyzed from over 45,000 consumer profiles offers key insights into digital consumer purchase cycle and shopping behaviors 

 

Indianapolis, IN – January 25, 2017 - New consumer data gathered and analyzed by PERQ shows a significant lag between the time consumers submit an online vehicle appraisal and the time the actual purchase takes place, in…

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Added by Crystal Hartwell on January 25, 2017 at 11:19am — No Comments

Hiring for Customer Service

Savvy auto dealers understand that people skills count. Customer service before, during and after the sales or service process has a tremendous impact on the bottom line and CSI score for any dealership. These best practices can help you hire employees with top-of-the-line service acumen to help ensure your customers keep driving…

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Added by Mike Poskey on January 25, 2017 at 9:30am — 2 Comments

Cisco Meraki Partners with OptionSoft Technologies Inc. - Visit us at NADA to find out why!!!

https://youtu.be/uf-O19szFeA

If you look at the video and understand the potential, email me for times when you can stop by our suite and see an actual demo. You'll see cutting edge technology that is so powerful that 1,200 Ford dealers have already enrolled. This world class marketing system is now available to any dealer regardless of size.

If you are going to NADA and don't email me at jfuhrman@otiservices.com and set u an…

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Added by John Fuhrman on January 24, 2017 at 5:05pm — No Comments

Just Because You Have New Technology, Doesn’t Make You Compliant

by John Fuhrman – Director of Training, OptionSoft Technology

 

     Recently, I was visiting with a dealer and the recent rash of articles concerning compliance came up.  As I shared what I knew on the subject and the current climate concerning fines and penalties, the dealer sat back, smiled and said, “I’m good.  We use a menu.”

     Since I was there to train the F&I managers (there were seven), I thought I’d…

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Added by John Fuhrman on January 24, 2017 at 4:55pm — No Comments

Who sold who?

"As a manager, if you accept as fact that your people won't "buy into" training, they've successfully gotten you to "buy in" that it's okay for them to suck. Who sold who?" #automarketing


Added by Alan Ram on January 24, 2017 at 3:15pm — 2 Comments

AutoHook Powered by Urban Science Provides Open API Access to Their Industry Leading Redemption Platform and Attribution Engine at No Cost

AutoHook powered by Urban Science announced they are providing all vendors with free and open access to their private offer and redemption API in efforts to streamline and advance actionable automotive data.

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Added by David Metter on January 24, 2017 at 11:05am — No Comments

Let's Address The Elephant In The Room...Service Retention

Franchise Dealers have the opportunity to earn hundreds of thousands in financial compensation from their OEM, assuming the dealer's service retention is at specific OEM guides. Unfortunately, a very high percentage of dealers are unable to take advantage of the financial windfall.

Let's put this in perspective. A tier 1 OEM has been offering PPM-Pre Paid Maintenance with every vehicle sold, it's inclusive in the MSRP. The metrics are as follows.

50% of the customers never show…

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Added by Ken Hite on January 24, 2017 at 9:54am — No Comments

Automotive BDC Manager – Sunrise Chevrolet Buick GMC Collierville

Sunrise Chevrolet Buick GMC Collierville – BDC Manager

Are you an Experienced Automotive BDC Manager? 

Are you struggling to find the dealership that is RIGHT FOR YOU?

Are you not making what you are TRULY WORTH? 

If so, we have the CAREER FOR YOU!

Sunrise Chevrolet Buick GMC Collierville is currently looking for an exceptional Automotive…

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Added by Craig Lockerd on January 24, 2017 at 9:30am — 1 Comment

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