Even though the average user may not notice it, web design trends are always on the shift. What perhaps looked good just a few years ago seems archaic now and web designers are always out to tweak the website design so that it remains contemporary and interesting to users. According to https://www.kinesisinc.com, design accounts of 94% of the first impressions by users; visual appeal and website navigation are usually the two aspects that are crucial…

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full…

As Millennials get older, they become an increasingly important fixed ops customer segment to retain. A recent AutoLoop study found that currently, Millennials make up approximately 18% of all service appointments. And that number continues to steadily increase year over year. In fact, as shown in the graph below, Millennials and Generation Z continuously…

Susan G. Komen of Los Angeles is the first charity to create a custom cause digital license plate with the Rplate, the world’s first digital license plate; custom digital license plates designed to raise funds to increase access to breast health services and support research

Las Vegas, Nevada –January 7, 2019 – Reviver Auto, creator of the Rplate, the world’s first…

CompliancePoint, a leading provider of information security and risk management services for compliance and data security, has established a data privacy solutions focus for the automotive industry, with resources to protect manufacturers, automotive lenders, dealers and other users of automotive data.

In 2018, more than 100 automotive manufacturing companies including General Motors, Fiat Chrysler, Tesla, Ford, Toyota and Volkswagen experienced a…

 Next generation tools enable dealers to contact customers

in under 6 seconds, converting leads into sales

PACIFIC PALISADES, Calf., January 7, 2018 - fusionZONE Automotive, LLC, the…

In today's 20 group meetings, in circles, while attending a new car showing, and just about anywhere you go, dealers are talking about their DMS provider. Even DMS providers seem to be talking about each other, sometimes benignly, other times with soft-malice. And finally, it seems DMS providers today, as I read the litany of articles, want to offer advice on…

Instead of spending this year wondering how many people will be buying cars, we need to invest our mindshare in competing for those that WILL!

We do not know the full impact tariffs, rising interest rates, autonomous vehicles, ridesharing and digital retailing will have on our dealerships.  We do know that even if the number of people shopping for a car holds steady in 2019, the competition to turn those shoppers into buyers is ratcheting up every day. So how do we…

Connectiv Prospect update doubles social media impressions & decreases Cost Per Vehicle Sold,

at no additional cost to dealers

Chicago, IL- January 7, 2018- Affinitiv has added Instagram social ads to Connectiv Prospect, its conquest campaign marketing solution for auto dealerships. In a 30-day pilot at…

End-Of-Year Seasonality Causes Index To Decline Ahead of Spring Selling Season

Black Book, a division of Hearst that provides industry-leading used vehicle valuation and residual value forecast solutions, released its Used Vehicle Retention Index for December (116.3), dipping slightly from the previous month (116.5). December showed the first decline in the Index dating back to May.…

New features allow auto dealers to collect and store digitally signed documents, streamlining F&I and fixed ops processes

Albany, N.Y. – January 7, 2018 – Auto/Mate Dealership Systems has released its eDEAL™ Signature Capture feature, a digital contracting tool that allows F&I managers to easily capture signatures, store electronically signed documents and email digital deal jackets to customers. In conjunction with eDEAL™, Auto/Mate has also…

New Solution builds a "Human Firewall" that Reduces Risk of Phishing Attacks from 27% to 2%

Timonium, MD –­ January 7, 2019 –­ Helion Automotive Technologies is offering a new security awareness training program for auto dealership employees. The solution is designed to build a "human firewall" that reduces the risk of data breaches from…

If you are getting into the business of auto repair, you might need to know a few things to keep it run effectively. First of all, you register your company and provide with high-quality repairs to build up your reputation in the market.

Whatever auto repair industry you get into, here are a few tips which you consider to ensure that your investment doesn’t go wasted.…

The word “transparency” gets floated around the automotive industry quite often – especially in the last few years. The days of “the invoice is locked in a safe at the corporate office” are gone and consumers have all of the access to data that they need. Yet some Dealerships are still trying to play the game.

I understand that dealerships need…

For car dealers, the opportunity to create loyal customers might start with a sale, but true loyalty is created in the service department. According to a 2017 IHS Markit study, the average length of car ownership is nearly seven years. That's a long time to maintain a relationship with someone until the next sales cycle.

So, the focus must be…

Are you in the market for a new vehicle and have little or no credit?

There are more than 45 million Americans with little to no credit history at all. This lack of credit history can make it a challenge to secure financing for a new or used vehicle. But just because you have no credit does not mean you cannot find the vehicle you…

On the off chance that you are searching for an ideal mix of style, usefulness and innovation, at that point the new Cadillac Escalade, offered at INKAS, is the best decision. Including a roomy inside with hand-completed plan contacts, triple-fixed inset entryways and Bose Active Noise Cancellation, the lodge of this SUV is incredibly peaceful and quiet. Possess the new Cadillac Escalade and be all the rage in INKAS. The specialists at our dealership are at your administration, and will…

How confident are you that your dealership can withstand a cyber attack? In my experience, most dealers underestimate the threat of attack and overestimate their ability to withstand an attack.

When looking at your internal information technology (IT) strategy, it's important to understand where cyber attacks originate.

 …

When it comes to working conferences, there are many different thought processes. The first, of course, is that a lot of money is spent between the cost of renting the booth space, sponsorship, the actual booth itself, staffing, swag, prizes and travel expenses. Conferences are indeed a considerable investment, and everyone wants to see a return on their…

Albany, N.Y. – January 2, 2018 – In today's age of social media, Weinstein and the #MeToo movement, dealers can't afford to be passive about workplace harassment. At the upcoming NADA Convention & Expo, Auto/Mate's Chief People Officer Dave Druzynski will present the legal and monetary repercussions of a harassment claim, and offer best practices and training recommendations to prevent a claim from happening in the first place.

"Nowadays, harassment…