So You Think You Could Sell Cars? 

Did you ever wonder if you would be good at selling cars in today's market?

Does the sales applicant in front you have the traits needed to succeed in Sales at your dealership ?

Why do some Sales Consultant's succeed when others…

-by Sally Whitesell for AutoSuccess Magazine

Is your top performer good enough to set the standard for your entire department? If everyone settles for reaching that advisor’s performance level, will your store truly be great?

If having all of your advisors step up to your top performer's level is your…

When we are no longer able to change a situation, we are challenged to change ourselves – Viktor Frankl

The news is full of major disruptors; if you follow the headlines you might think that a world filled with autonomous vehicles is imminent (it isn't), or that new owner and retail models will soon put dealers out of business (they…

Owning a business is a perfect path to increase personal wealth. If you have an interest in automobiles, have worked as a mechanic before – starting your own auto repair shop is the best option to start a business on your own. So, now you can decide on your working hours, can specialize in your favorite vehicles, decide over the pricing with your customers and take full control of your career in the future. Now, your profits will…

This week, Jeff begins a series on how to make 2019 your best year in service yet! He answers questions that are most commonly asked during this time of the year, such as: Are you in the right career? Are you working for the right people? What opportunities have been missed? Stay tuned to hear some motivating tips and encouragement for 2019 success. Copyright 2018 Wm Jeff Cowan

Click HERE to…

Dealers are constantly inundated by trainers vying for their business. These trainers promise exponential success in sales and profits when they do. Many, however, are one-shot wonders in the sense that they come in, perform their training, get your staff pumped up and leave. What happens then? Chances are the lessons or knowledge that they may have learned…

According to Black Book® data, the average price of a used vehicle for model years 2013-2017 changed -2.5% during November. Cars changed -2.7% during the month and trucks changed -2.3%. Average 12-month depreciation at the end of November for all vehicles was -12.5%.

Three segments saw monthly depreciation less than -1.0% during November: Sub-Compact Luxury CUV (-0.8%), Sub-Compact Crossover (-0.9%), and Full-size Van (-0.9%). Vehicles in Sub-Compact Luxury Crossover segment include…

Customers don’t necessarily arrive at your dealership expecting a great experience. When it comes to service, many dread a higher-than-normal repair bill. They expect to hear additional maintenance is needed, but don’t want to spend a lot of time at the dealership and can get annoyed if made to wait longer than anticipated.

Whether this…

So, you would like to own your own business and maybe make some money so that you do not tie yourself into lengthy mortgages. That is absolutely wonderful. Many people think about becoming self-employed yet fail to do something because they are afraid. But not you. You are ready to take the plunge and you are actually thinking about using your personal vehicle for business purposes. Speaking of which, you will want to have an enjoyable and luxurious driving. There is no better time than now…

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full…

Data from both Jumpstart Automotive Media and Black Book supports how car shoppers are increasingly looking at used vehicles over new in 2018.

According to Jumpstart, 33.6% of all visitors to Jumpstart partner websites are now researching used makes and models (66.4% new). This compares to 30.1% a year ago (69.9%). The largest month for used vehicle research came in May when 35.2% of visitors were looking at used…

One might get hit by financial emergency at any stage of time, especially when one expects it the least. With lesser savings and more expensive lifestyle, most of the people find it difficult to deal with the surprise expenses including medical bills or home improvements. There arises some situation which demands urgent flow of cash and the delay in arranging the fund can deteriorate the present condition. Such situations leave an individual with no other…

The T.O. strategy has been around for quite some time, yet at some dealerships it’s not an “all the time” thing.  Some salespeople view it as a friction point with management.  Some handle it very well.   They are grateful for the opportunity to get additional support as a final effort to close a sale.

It is highly recommended…

One of the most important, yet overlooked, metrics in a used vehicle operation and key to managing the pre-owned inventory effectively is maintaining an efficient time to line metric.  Time to Line is the concept that refers to how long it takes for a vehicle to become “retail ready” for the front line of the pre-owned lot.  This metric entails accounting for the following;

• Transportation of the vehicle to the dealership
• Mechanical inspection of the…

Change. It is always happening. Our typical reaction is either happiness and acceptance, or push and resistance. Regardless of our response, change occurs nonetheless. But it is our view to what is happening and how we face the change that is always…

As more dealers turn to fixed ops to grow profits, it's important not to overlook the power of video. Video is a great tool for building customer trust because it allows you to address the perception that dealerships charge too much or try to sell customers unnecessary repairs.

An effective video marketing strategy for your service department…

Driven By Value And Demand, Car Segments See Majority of Increases

Black Book, a division of Hearst that provides industry-leading used vehicle valuation and residual value forecast solutions, released its Used Vehicle Retention Index for November (116.5), a 0.2% gain from the previous month (116.3), and the Index has now increased for each of the last seven months. Click here to obtain a copy of…

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full…

Finding a good car at an auction is getting harder with each passing day. But it is still possible if you get all the related knowledge and information beforehand. It is undoubtedly a very tricky business which would not benefit you much if you don’t have a good know-how about it.

To make your buying experience pleasant, here are 7 useful tips…

Wantalease.com Data Shows that Mid-Size Cars could offer Attractive Lease Deals for December Year-End Promotions based on November Lease Trends

Wantalease.com, the nation’s first online marketplace for new lease deals, reports the latest update on new lease offerings for the month of November, and forecasts new leasing trends for the month of December.  Ford and Volkswagen offered the most generous discounts on their entry mid-size cars, while most luxury vehicles and…