When it comes to increasing service revenue, there is no shortage of areas to consider – improving process efficiency, expanding facilities, hir…

Few people would hesitate to describe the life they want to live. Today I ask what life you want. You had to think about what you would like to do for work or where you would like to live. You might be waiting for the genie in a magic bottle. Maybe you play the lottery considering what to do when you win. Neither of these is very likely to happen so…

Financing a car with bad credit can be both difficult and stressful. Therefore, many people consider car loans with no credit check to buy the car they need.

Lenders do not conduct an intensive credit check, so you are saved of the embarrassment that comes with a review of bad credit and possible rejection of loan application. You can apply for online…

How do you define success? Money, happiness, family? Stay tuned every Tuesday for Jeff's podcast on how to maximize your potential! This week, Jeff covers PART TWO of how to exchange your worry for success! Copyright 2017 Wm. Jeff Cowan

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A recent article on…

When it comes to providing the ultimate customer experience, can technology go too far and instead, backfire by…

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This week, Jeff covers six steps to maximize your potential on the drive, & increase your sales and CSI. He also discusses how simply having faith can impact your career and performance in a positive light. Audio version available on iTunes, GooglePlay, Stitcher. Video version available on Youtube and ProTalkVT.com.…

As industry experts forecast slumping sales numbers, a…

For professional marketers across all industries, the top priority for 2018 is to convert leads into customers, according to Hubspot’s State of Inbound…

It’s easy to say you want to accomplish something and even acknowledge it in front of others. When you start down the path of day-to-day life obstacles should be an expectation that will come your way. The way we think about those obstacles will determine the success or failure of our goal. When a new obstacle arises at first I question if I want to.…

A trending technology is the use of bots in customer service. While bots can certainly help companies manage communications faster, sometimes they fail to provide the correct information and consumers just stop communicating with them…

After the auditor comes in to point out “you have all these add-on repairs” that are not authorized and give you the bad news that you owe lots of money you think to yourself, “I know that I personally inspected and signed for those!”   In reality, there is way more to an added repair than meets the eye!

So I was asked this week to give the scoop on…

If you are looking for a vehicle that perfectly interblends reliability, safety and fuel efficiency, then you should not even think twice when it comes to buying the 2018 Honda CR-V. This popular mid-sized SUV provides not only quiet and comfortable rides but also power for driving enthusiasts, making it a smart choice for any buyer, regardless of his age. Both teens and families can enjoy the perquisites that come along with the ownership of this car. If you consider yourself a connoisseur…

After buying a house and choosing the right college, purchasing a vehicle is one of the most important decisions you are going to make throughout your life. While the process can prove to be nerve-racking, keep in mind that maintaining a semblance of composure and giving the impression that you know exactly how to act in every moment will help you walk from the dealership with a sense of accomplishment. Your personal and financial achievement will have two main reasons: first, you chose the…

The new generation Audi A4 has an exemplary balance and style. It can be handled to perfection by seasoned auto drivers as its inherent ‘Audi Modular Longitudinal Platform' strengthens the classic coupe build appreciably. However, buying a used car is not always easy. The best way to go about it would be to visit the one of the best…

Joe: Sally Whitesell has spent over two decades providing service advisor training in service departments across the country. Her professional training products have been utilized at dealerships by individuals, service teams, managers and at the corporate level.  She is the founder and…

This week, Jeff covers the first 2 steps on how to exchange your worry for success! Tune in for tips, techniques, and advice on how to be a professional and successful salesperson. Stay tuned every Tuesday for a new episode! Subscribe on iTunes, GooglePlay, Stitcher, and watch through Youtube. 

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