All Blog Posts (12,630)

Helion Introduces Cisco® Unified Communications Platform for Auto Dealers, Improving Customer Experience and Phone Processes

Timonium, MD – January 18th, 2016-- Helion Automotive Technologies, a leading provider of information technology (IT) solutions, is now offering the Cisco® Unified Communications Platform (UCP) for auto dealers, an integrated phone and communications system designed to improve the customer experience and streamline phone processes. Cisco's UCP helps dealerships greatly reduce incidents of lost or dropped calls, placing…

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Added by Erik Nachbahr, CISSP on January 18, 2016 at 10:03am — No Comments

5 MUST SEE TRAVEL DESTINATIONS IN THE US BEFORE YOU SELL YOUR RV

If you think, it’s time to retire from your RV-ing lifestyle and if you want to part ways with your long-time travel buddy, wait. Probably there are a few more places where you would like to visit in your RV, one last time. Before you start thinking how to sell an RV, let us tell you about the five magical places in the US that you must see before bidding your home-on-wheels a final goodbye.…

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Added by Linda Wilson on January 18, 2016 at 3:00am — No Comments

The #1 Song In The Automotive Sales Industry "I Just Wanna Sell A Car To You" Drake's Hotline Bling Parody



http://www.DealerSynergy.com 856-546-2440

http://www.InternetSales20Group.com

The Dealer Synergy Video Production Team produced and directed this AWESOME track that hits home with Automotive Sales Professionals all over the country. EVERYONE can relate to this…

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Added by Sean V. Bradley on January 15, 2016 at 6:01pm — No Comments

Generation Z: The Mobile-Driven Generation

A Growing Generation 



As Generation Z grows into a larger-purchase generation, it’s important for your dealership to take notice of the ways this younger generation of shoppers prefers to tackle the marketplace. The way they shop, research, and connect with businesses will affect the way your dealership chooses to communicate with and market to them.…

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Added by Joseph Little on January 15, 2016 at 5:49pm — No Comments

Throw Away Your Thank You Page

Provide a brand new proposition to customers with a next logical step

If you’re like most dealers, you’re probably putting time and energy into developing thank you messages. Well, it’s time to trash the thank you page and start implementing a strategy that will actually help you bring customers to the next step in the buying cycle.

On this episode of Hard Facts, Samantha is providing you with the resources you need to continue having additional conversations…

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Added by Paul Potratz on January 15, 2016 at 5:00pm — No Comments

Throw Away Your Thank You Page

Provide a brand new proposition to customers with a next logical step

If you’re like most dealers, you’re probably putting time and energy into developing thank you messages. Well, it’s time to trash the thank you page and start implementing a strategy that will actually help you bring customers to the next step in the buying cycle.

On this episode of Hard Facts, Samantha is providing you with the resources you need to continue having additional conversations…

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Added by Paul Potratz on January 15, 2016 at 5:00pm — No Comments

New Car Dealers Knowingly Interfering With Subprime Contracts (Tortious Interference)

New Car Dealers are intentionally interfering with Subprime finance contracts and BHPH Loans by selling cars to individuals currently driving a financed automobile and NOT taking the car in trade

A typical Monday morning at the dealership. This time there's two of them. Good running cars sitting in front of the building with no plates. Keys tossed in our payment drop box with no notes or explanations. Cars that belong to good customers, with accounts in good standing and…

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Added by Aaron Hershey on January 15, 2016 at 3:57pm — No Comments

Are Your Listening Ears On? ‘Cause It’s About to Get Loud

An undeniable shift is happening in our industry. One that will change how we operate forever. It’s all about delivering on the customer experience with a true online buying process. AutoNation saw it. And, Carvana, Beepi and other start-ups are gaining traction. In addition, other vendors within our industry have built platforms that allow dealers to facilitate this type of…

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Added by Paul Moran on January 15, 2016 at 6:50am — No Comments

Social Media Shake-Up: Part II

Utilizing New Year Trends and Tools 



After reading Social Media Shake-Up: Part I, you’ve learned about the social media platforms and trends expected to dominate the 2016 market. Part II will give you insights regarding how competitive…

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Added by Joseph Little on January 14, 2016 at 12:40pm — No Comments

LEASE CREDIT APPROVALS FINISH A STRONG 2015 ON A DOWN NOTE

Swapalease.com, the nation’s largest car lease marketplace, reports lease credit approvals finished 2015 exactly at the 70.0% mark, squarely in line with what the company feels is a “healthy” rate of approvals. 

November and December lease credit approvals slipped slightly, bringing the moving twelve-month approvals average down from a high of 77.9% back in August. Despite the end-of-year downswing, lease approvals during 2015 mirrored the broader automotive industry with rising lease…

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Added by John Sternal on January 14, 2016 at 12:32pm — No Comments

TOM CROSS PROMOTED TO EXECUTIVE VICE PRESIDENT AND DEPUTY GROUP HEAD, TRANSPORTATION, HEARST BUSINESS MEDIA

Hearst Business Media has global holdings in the finance, healthcare and transportation industries. Cross will oversee the transportation portfolio, which includes MOTOR Information Systems, Black Book and Canadian Black Book. 

Hearst Transportation delivers more than 8 billion vehicle valuations annually that are used by dealers and financial institutions throughout the United States and Canada for trade-ins, wholesale and financing transactions. Its solutions guide automotive…

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Added by Black Book on January 14, 2016 at 12:30pm — No Comments

Can an App Create a Customer Experience? Ford Thinks So

At the North American International Auto Show, Ford unveiled an interesting new program to the world – FordPass. According to The Detroit News, Ford’s goal with this app is to create a centralized hub which allows Ford owners to utilize some unique…

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Added by Mike Gorun on January 14, 2016 at 7:53am — No Comments

This Week in Social Media

News for the Week of 1.13 

Twitter Conversational Ads 

Twitter recently introduced conversational ads to make it easier for consumers to engage with and spread brand messages.  Giving advertisers an even more powerful way to spread their influence across social media,…

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Added by Joseph Little on January 13, 2016 at 5:07pm — No Comments

How do I Improve Gross Profit from my Parts Department?

Improving Gross Profit from Parts



Most everyone has heard of using a parts matrix pricing program to improve gross profit margins. Over the years I’ve seen some programs that I thought were excessive and others considered reasonable. My feeling is that gross profit on parts being installed on customer pay repair orders should be…

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Added by Rob Gehring on January 13, 2016 at 1:01pm — No Comments

Navigating SEO: 3 SEO Content Tips to Boost Traffic and Conversions

SEO Content Tips

In 2016, every business wants to use content to get more traffic to their website. From there, they want to better convert those users to boost client sign-ups or sales. But none of that comes without understanding some fundamental facts about SEO and how to create better content.

To give you a leg up on your competition, I'm going to give you three important…

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Added by Timothy Martell on January 13, 2016 at 11:00am — No Comments

Social Media Shake-Up: Part I

What’s New & What’s Staying the Same in 2016 

Each year there are shifts and updates in social media. One minute, a platform is the hottest new thing around, and the next, it’s been deleted off everyone’s smartphones and a new one’s taken its place.  In 2016, it’s important your dealership stay on top of the latest trends and consumer insights in order to…

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Added by Joseph Little on January 13, 2016 at 10:45am — No Comments

3+ Hour Vehicle Transaction Times Still the Norm, But Vendor Cooperation Could Help Says Auto Dealer Survey

 

 

40% of dealers report start-to-finish transaction time of 3 hours or more in eLEND Solutions survey; lack of vendor integration and data exchange seen as key obstacle to faster process by majority of dealership respondents

 

Foothill Ranch, CA – January 13, 2016 – A new survey of dealerships from eLEND Solutions™ shows that dealers continue to struggle with…

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Added by Crystal Hartwell on January 13, 2016 at 10:24am — No Comments

WHY SOFTWARE PROJECTS FAIL AND HOW TO MAKE THEM SUCCEED

Not Enough Time

Usually, the final date is determined before the project begins and is non-negotiable. It leads to getting started impetuously on the assumptions, such as the sooner you start coding, the sooner you'll end.It is always a hasty decision and a wrong approach. It is critical to invest time in creating an attractive and simple design. Lack of interesting design causes the suspension of the development phase. When this happens, budget and precious time are burned at a rapid…

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Added by Julia Baron on January 13, 2016 at 10:01am — No Comments

WHY SOFTWARE PROJECTS FAIL AND HOW TO MAKE THEM SUCCEED

Not Enough Time

Usually, the final date is determined before the project begins and is non-negotiable. It leads to getting started impetuously on the assumptions, such as the sooner you start coding, the sooner you'll end.It is always a hasty decision and a wrong approach. It is critical to invest time in creating an attractive and simple design. Lack of interesting design causes the suspension of the development phase. When this happens, budget and precious time are burned at a rapid…

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Added by Julia Baron on January 13, 2016 at 10:00am — No Comments

Don’t Miss Your Success: The Importance of PR Media Monitoring

These days it seems like there is a new platform for exposure available everyday to PR professionals looking to increase outreach. While traditional forms of print and television continue to be the optimal forms of media for certain kinds of brand awareness, PR professionals are now tasked with implementing and measuring strategies that incorporate a number of new platforms. It goes without saying that media…

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Added by Kevin Lee on January 13, 2016 at 9:57am — No Comments

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