When it comes to understanding auto insurance rates, many drivers may believe that the only matter of importance is how clean their driving record is. Although a driver’s accident record and any history of traffic violations certainly are extremely important factors that insurers use when calculating auto insurance rates, they’re far from the only factors. Even a driver with a spotless record may have higher insurance rates than another driver with one or two speeding tickets on his or her…

Swapalease.com, the nation’s largest car lease marketplace, reports car lease credit applicants registered a 55.6% approval rate for October. The lease credit approval rate improved over last month’s rate of just 47.6%, marking the lowest percentage of approval so far in 2017.

Consumer confidence is likely playing a role in the improvement in automotive lease credit approval numbers. During the month of October, consumer…

According to Black Book® data, the average price of a used vehicle for model years 2012-2016 depreciated in value by -1.4% during October. Cars overall dropped -1.8% and trucks decreased -1.1% in value during October. All vehicles are averaging a 12-month depreciation of -13.2%.

For the month of October, Full-Size Pickups saw the best value retention, only depreciating by -0.1%. Vehicles in this segment include the Chevrolet Silverado 1500, Ram 1500, GMC Sierra 1500 and the Ford…

If I asked you a simple question such as are you willing to be your best, how would you respond? Before you answer that question consider a few things. Doing your best often requires addressing things that aren’t comfortable. It might be a long-term employee that hasn’t had a positive thought in the last 15 years. They talk…

You think this could never happen in your shop.

Being a parent of two boys, I learned quickly not to say,”my kids would never do that.” As soon as those words came out of my mouth, I knew I would be doomed because they inevitably do whatever it was I said they wouldn’t do.

At AWN, we find this same analogy is true when it comes to service…

New research from PERQ tracks the behavior of thousands of consumers on dealership websites, revealing that consumers are more likely to purchase if offered a guided online experience, versus one that simply seeks to ‘capture’ a lead – all of which results in an increase in conversion and gross profit

Indianapolis, IN – November 14, 2017 – New research on active online car shoppers offers compelling evidence that dealers should focus…

When in need of information, many people today turn to the Internet. With a simple search for specific keywords, such as ’San Diego car dealership,’ they can find what they need within moments. History, notes, books, clothes, even vehicles – all can be seen and sold.  New technologies, including cellular phones, in-store experience, even POS – these have all changed…

Winter is just around the corner! While we may try to avoid winter driving, or any type of outing, as much as we can throughout the season, it is a necessary evil required to get through our day-to-day lives. Winter driving can be dangerous, no matter how safe or cautious of a driver you are; accidents can happen, cars stall, or people get lost.  The simple truth of the matter is that some accidents are…

Black Book, a division of Hearst Business Media that provides industry-leading used vehicle valuation and residual value forecast solutions, announced today it has signed a partnership agreement with ASNSoftware, a leading provider of dealer management software and solutions for Independent and RV dealerships.

Under the agreement, Black Book will provide vehicle valuation data for ASNSoftware’s dealer…

What do you know about your dealership’s website?  The majority of car dealerships have websites that represent their businesses. 

Some websites can be elaborate:  customers can get approved for loans, get trade-in values on a vehicle they’re trading in, browse through new and used cars, and everything in between.  Other sites may be just simple advertisement sites. 

Whatever type of dealership website your place of business has, it is crucial that you know what is on…

The vehicle can damage because of an accident and dysfunction of a particular part. Spending on the cars for resorting is an expensive attempt, and many times it is challenging to find the auto repair shop. Following some tips can be very useful in finding the expert among some service providers. You can save yourself from headaches by following the below-mentioned tips so let’s start looking for all the information.…

The technician shortage is a common concern across the United States and everybody is looking for solutions. Many dealerships are placing ads looking for experienced technicians with little response from qualified applicants. The focus is on the immediate need without an understanding of the overall solution. I understand immediate needs…

If your car could talk, it would have a lot to complain about. The average American car spends more than 17,000 minutes on the road each year. Not only does your car have to put up with the strain that everyday driving puts on its engine, but it also has to endure a virtually endless assault on its exterior and interior surfaces. Your car may not be able to give you its Most Wanted list of exterior and interior offenders, but that doesn’t mean they don’t exist and can’t do serious damage to…

Want to differentiate your store from others and grow your top and bottom line numbers? Women are now buying 45% of all cars at new car dealerships, which translates into an average of 620 new and used vehicles combined annually.

What processes can be implemented for ups, guests, and women shoppers to optimize their experience at your dealership, especially the ones who walk in and say they’re just looking? Do your front-line people think these guests aren’t serious and ignore them or…