Interactive, personalized website experiences ramp up dealer conversions; Canadian dealer sees 31% lead to sale conversion rate in just one month on PERQ’s platform

Indianapolis, IN - July 12, 2017 - PERQ, which offers a game changing web-engagement platform, now offers its services in Canada where early adopters are already reaping significant results.

The…

I’m sure that you’ve all heard the tale of the princess and the frog. In the beginning, the princess despises the frog and doesn’t want to interact with it – especially not to kiss it – but through personal interaction and a little time, the frog wins her over, gets that kiss and transforms into the prince he actually was all along.

In the past, big brands…

As opposed to static signs, dynamic signage is considered one of the best investments into business. Even though it has been around for more than a decade, many car dealers still do not see the full scope of its application, so they avoid using it thinking that it is made for big shots. Well, it is not. In fact, digital signage is…

Black Book, a division of Hearst Business Media that provides industry-leading used vehicle valuation and residual value forecast solutions, released its Used Vehicle Retention Index for June, showing the Index, rising modestly to 113.0, up from 112.3 in May. On a twelve-month basis, the index has dropped 4.5% from last June. Click here to obtain a copy of the latest index data.

The Black Book Used Vehicle…

Hendricks brings over 15 years of auto dealership public accounting and financial consulting experience to the leading auto dealer buy/sell advisory firm

Irvine, CA, July 10, 2017 – Kerrigan Advisors, the leading buy/sell advisory firm to auto dealers in the US, today announced that Mercedes Hendricks has joined the firm as Vice President. Hendricks brings extensive CPA-level expertise and a deep understanding of the dealership industry to…

Baltimore, MD –­ July 10th, 2017 –­ Helion Automotive Technologies, the retail automotive industry's leading Information Technology (IT) managed services provider (MSP), today announced it has been ranked # 69 out of 501 top managed services providers in the world according to the 2017 MSPmentor 501 Global Edition - Worldwide Company Rankings. The list is compiled annually by MSPmentor.net…

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How To Build A Personal Brand & Start Selling Cars On Social Media In Just 72 Hours!

Without wasting time or money & even if you have ZERO social media skills!

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With electronic communication as one of the major ways we communicate, it’s imperative for your team to pay close attention to what they are saying to customers and how it may be conveyed. Communication involves 3 things: words, voice inflection and body language. As such, the verbal communication of words alone only count for 7% of the message being received. The emotion behind the intent is not conveyed through electronic communication. This is why more attention is needed to…

Trying to find benchmarks on the percentage of water in used vehicle inventory??

You have heard all of them:

A person with no goals is like a ship without a rudder!

A person without goals has no reason to try again and again!

There are hundreds of them.

When you hire an employee, the most important thing is to find out if their goals are in line with the Dealership's or your goals.

Example:  You want a salesperson to sell a minimum of 10 vehicles and make a minimum of $50,000 per year.  The Salesperson was either unemployed or making…

ALBANY, N.Y. – July 5th, 2017 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Lisa Copeland of Lisa Copeland Global Enterprises has been chosen as the keynote speaker for its Customer User Summit on October 11-13, 2017, in San Antonio, TX. Copeland will present "Outwitting Fear; Mastering the 7 Principles of Fearless Success."

"Lisa is a long-time motivational speaker in the auto industry and her…

This was a response to a question about Salespeople in my inbox:

The problem stems from who to blame.   Dealers blame the Managers and the Managers blame the salespeople.  Managers stay until they have a DUI, verbal blowout or quit.  Salespeople just come and go as evidenced by the 62% average turnover rate.

If the salespeople fail, it is the Manager's fault for more than one reason.  First they hire or have other screen their salespeople and mostly it is done…

Who is the most important person in your dealership? Every time I ask this question I get different answers ranging from the dealer, to various members of management…

What do you dream of? 

Whether you are the small to midsize business or CEO of a large company there is "that thing" that drives you to keep going. 

You might work on your reputation alone for years and still not reach the level that affords you the luxury that you've dreamed about. Maybe it's more time with…

It was in late 1987, and I was conducting an in-dealership workshop focused on Financial and Operational Planning and Controls. I was describing an F&I process that I had recommended to increase service contract penetration, when the general manager said, “We used to do that.” In response to his statement, I asked, “Did it work?” “Absolutely,” he answered. I was tempted to say, “Then why did you stop doing it?”, but I was new to the consulting business and didn’t want to risk offending…

The most blowing question ever! How much does it cost to develop a chat app like WhatsApp including the front-end and back-end works? Read and calculate expenses: https://artjoker.net/blog/how-much-does-it-cost-to-develop-a-chat-app-like-whatsapp/