Data analyzed from over 45,000 consumer profiles offers key insights into digital consumer purchase cycle and shopping behaviors
Indianapolis, IN – January 25, 2017 - New consumer data gathered and analyzed by PERQ shows a significant lag between the time consumers submit an online vehicle appraisal and the time the actual purchase takes place, in…
ContinueAdded by Crystal Hartwell on January 25, 2017 at 11:19am — No Comments
Savvy auto dealers understand that people skills count. Customer service before, during and after the sales or service process has a tremendous impact on the bottom line and CSI score for any dealership. These best practices can help you hire employees with top-of-the-line service acumen to help ensure your customers keep driving…
Added by Mike Poskey on January 25, 2017 at 9:30am — 2 Comments
If you look at the video and understand the potential, email me for times when you can stop by our suite and see an actual demo. You'll see cutting edge technology that is so powerful that 1,200 Ford dealers have already enrolled. This world class marketing system is now available to any dealer regardless of size.
If you are going to NADA and don't email me at jfuhrman@otiservices.com and set u an…
ContinueAdded by John Fuhrman on January 24, 2017 at 5:05pm — No Comments
by John Fuhrman – Director of Training, OptionSoft Technology
Recently, I was visiting with a dealer and the recent rash of articles concerning compliance came up. As I shared what I knew on the subject and the current climate concerning fines and penalties, the dealer sat back, smiled and said, “I’m good. We use a menu.”
Since I was there to train the F&I managers (there were seven), I thought I’d…
ContinueAdded by John Fuhrman on January 24, 2017 at 4:55pm — No Comments
"As a manager, if you accept as fact that your people won't "buy into" training, they've successfully gotten you to "buy in" that it's okay for them to suck. Who sold who?" #automarketing
Added by Alan Ram on January 24, 2017 at 3:15pm — 2 Comments
DETROIT, MICHIGAN (PRWEB) JANUARY 24, 2017…
ContinueAdded by David Metter on January 24, 2017 at 11:05am — No Comments
Franchise Dealers have the opportunity to earn hundreds of thousands in financial compensation from their OEM, assuming the dealer's service retention is at specific OEM guides. Unfortunately, a very high percentage of dealers are unable to take advantage of the financial windfall.
Let's put this in perspective. A tier 1 OEM has been offering PPM-Pre Paid Maintenance with every vehicle sold, it's inclusive in the MSRP. The metrics are as follows.
50% of the customers never show…
ContinueAdded by Ken Hite on January 24, 2017 at 9:54am — No Comments
Sunrise Chevrolet Buick GMC Collierville – BDC Manager
Are you an Experienced Automotive BDC Manager?
Are you struggling to find the dealership that is RIGHT FOR YOU?
Are you not making what you are TRULY WORTH?
If so, we have the CAREER FOR YOU!
Sunrise Chevrolet Buick GMC Collierville is currently looking for an exceptional Automotive…
ContinueAdded by Craig Lockerd on January 24, 2017 at 9:30am — 1 Comment
The biggest benefit of digital signage, according to a survey of Digital Signage Today is improved customer experience and improving customer experience is AdvantageTec ’s focus.
With 2017 Digital Signage Expo being just around the corner, we have decided to give DS some thought and see what the future of this powerful technology holds.
In…
ContinueAdded by Thomas F. Jung on January 24, 2017 at 9:12am — No Comments
Dealerships have forever tweaked pay plans to satisfy bottom lines and keep employees happy. Many employees in the sales department can make more money from a single sales commission than any technician can make in a day. There are even some salespeople that are so productive that their paychecks can exceed those of their sales managers – and sometimes that leads to friction…
ContinueAdded by Mike Gorun on January 24, 2017 at 8:21am — No Comments
Not only Millennials text – all age groups text and research shows texting is the most used function on a smartphone. For car dealerships, the real question is should they be texting with clients? AdvantageTec can answer that for fixed operations as we provide texting solutions to hundreds of large and small, public and family-owned dealerships across the United States.
Let’s look at some data – one of our dealership clients…
ContinueAdded by Thomas F. Jung on January 24, 2017 at 4:13am — No Comments
Your home appreciates in value as it ages; unfortunately, your rig doesn't. But you can increase its resale value by taking good care of it. Neglect the maintenance aspect, and when it is finally the time to sell your rig, you will be left wondering how can I sell my RV online for a good price? So, how do you boost your mobile home's value? Remember, adding expensive gadgets to your rig does not necessarily increase its trade value; it is the on-time maintenance that plays the real trick.…
ContinueAdded by Linda Wilson on January 24, 2017 at 2:49am — No Comments
RECENT COLLEGE GRADUATES ARE STRONGLY ENCOURAGED TO APPLY!
Growing RV dealership in the Mesa / Phoenix AZ area needs a high energy person with a successful background in service management. Recreational vehicles (RV’s) are toy haulers, travel trailers, fifth wheels, pop-ups and motorhomes. RV’s are fun and bring joy and memories to our customers. RV,…
ContinueAdded by Craig Lockerd on January 23, 2017 at 8:43pm — No Comments
Schumacher Infiniti of the Palm Beaches is currently looking to hire experienced Automotive Technicians. WE ARE HIRING MOST LEVELS OF AUTOMOTIVE TECHNICIANS (B TECHS, C TECHS, ENTRY LEVEL TECHS). We are looking for EXPERIENCED, CAREER-MINDED individuals…
ContinueAdded by Craig Lockerd on January 23, 2017 at 8:38pm — No Comments
Added by Craig Lockerd on January 23, 2017 at 8:34pm — No Comments
IT Provider is Hiring Staff to Service Auto & Trucking Dealerships Nationwide
Timonium, MD – January 23rd, 2017-- Helion Automotive Technologies, a leading Information Technology (IT) Managed Services Provider, announced today it is moving its current office in Dallas, TX to a new, larger location. The move comes as the company adds more than 30 technical support and call center positions to…
ContinueAdded by Erik Nachbahr, CISSP on January 23, 2017 at 9:41am — No Comments
-Service Customer Retention (SCR) Strategy
Retention ratios are a very important part of what we do in the car business. When it comes to the Service Department we gauge our SCR (Service Customer Retention) scores on a few key areas. Many Manufacturers say that a customer is retained when they visit your service department 2 times within a 12-month span. In other words, Dealer Service Retention (SCR) measures the percentage of customers returning to the same dealer for…
Added by Joseph Cala on January 21, 2017 at 6:00pm — 1 Comment
Are you planning on going to a trade show this year? So many times we go to trade shows because people tell us it'd be a great opportunity. But first, you need to decide if it's really going to be worth it.
Watch this week's Hard Facts to get information on how to maximize the value of your next trade show.…
ContinueAdded by Paul Potratz on January 20, 2017 at 2:54pm — No Comments
Customers generally get their vehicle serviced close to home or work. Dealers are lucky that customers feel they should bring their new cars back to the same store when there are warranty issues. They have that warranty period to develop the customer’s loyalty.…
ContinuePALO ALTO, CA, January 19, 2017 – Rapid Recon, the undisputed leader in Time-to-Market Workflow™ software and reconditioning center transformation, will reveal its powerful reconditioning management tool, Group Reporting, at NADA ’17 in New Orleans next week.
Group reporting compiles and indexes in graphical…
ContinueAdded by Jim Leman on January 19, 2017 at 11:23am — No Comments
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
1999
© 2024 Created by DealerELITE. Powered by