All Blog Posts (12,618)

Hope and Spray Is Old News

Sell More and Stress Less With Intelligent Marketing

Times change. Not everything that worked for businesses 5 or 10 years ago is going to work as well in today’s evolving marketplace. This is true for merchandising techniques, sales pitches, and customer service practices.  And it’s absolutely true when it comes to marketing strategies.

The mindset and knowledge base of consumers is always changing, and in recent years, there’s been a shift…

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Added by Joseph Little on August 4, 2016 at 9:52am — No Comments

New Study: Dealership Purchase Transactions Reduced by 60 Minutes, Likelihood to Buy Increases 56% with New Process

 White Paper from eLEND Solutions with Huntington Beach Chrysler Dodge Jeep Ram examines how a simple driver’s license swipe, and a new process can set financing pre-qualification in motion, reduce transaction times and increase closing ratios

Foothill Ranch, CA – August 4, 2016 – The time it takes to complete a purchase transaction in the dealership can be shorted by sixty minutes with the simple swipe…

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Added by Crystal Hartwell on August 4, 2016 at 9:37am — No Comments

Are You Giving Your Customers Clear Signals?

Stand out on your drive in the morning and watch your customers. Do they appear to know where to go and what to do? Or are some of them parking and walking in while others are driving their cars into your service drive? When they do drive in, are they staying in their cars, or leaving them to walk to the advisor’s desk?

Inconsistency…

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Added by Sally Whitesell on August 3, 2016 at 8:00pm — No Comments

Finding Your Hero

Finding Your Hero

 

Recently I was visiting a client, Sam Leman Auto Group in Bloomington, Illinois, and witnessed something worthy of this week’s newsletter. The Bloomington Chrysler shop was very busy with the…

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Added by Rob Gehring on August 3, 2016 at 10:00am — 1 Comment

The Internet Sales 20 Group Is Looking for SPEAKERS & Panelists For #1S20G 9 - September 12-14 - Phoenix, AZ

http:www.InternetSales20Group.com / 856-546-2440 

The Internet Sales 20 Group Is Looking for SPEAKERS & Panelists For #1S20G 9…

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Added by Sean V. Bradley on August 3, 2016 at 8:22am — No Comments

10 Customer Service Lessons I Learnt In Bali

Whilst I was in Bali recently on a family vacation, I was absolutely blown away by the amazing way we were treated, specifically by the staff at the Sofitel Nusa Dua and I wanted to share the 10 customer service lessons I learnt that I believe are very relevant to you in the dealership.

Make sure you keep reading for point number 8 as it will blow…
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Added by Dave Benson on August 3, 2016 at 6:34am — 1 Comment

Facebook Birthday Videos, Twitter Night Mode, & Searchable Stickers

This Week in Social Media

News for the Week of August 1

Twitter Searchable Stickers

Twitter recently rolled out …

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Added by Joseph Little on August 2, 2016 at 4:34pm — No Comments

Your CRM Is Failing You

A CRM can be the most complex and instrumental part in the success of the dealership, but too many are either using the WRONG CRM and/or simply not utilizing it properly. Using a CRM properly can benefit the dealership in more ways than many could imagine. A CRM can streamline tasks that are all located in one…

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Added by Aubrey Hankins on August 2, 2016 at 4:06pm — No Comments

No Major Surprises in Market Movement Last Week

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download…

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Added by Black Book on August 2, 2016 at 11:26am — No Comments

How to Turn Millennial Car Shoppers into Car Buyers for Your Dealership

How to Turn Millennial Car Shoppers into Car Buyers for Your Dealership

More and more millennials are in the market for cars, and dealerships must take notice and make millennial outreach a priority.  The generation of Americans born between 1980 and 1995 are leading a change in purchase behaviors and trends. Growing up in a digitally-connected…

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Added by Larisa Bedgood on August 2, 2016 at 9:06am — No Comments

A Big Old Can of Nonsense: Who Needs Loyal Customers Anyways?

With all of the recent epiphanies that thought leaders in ours and other industries that businesses should be spending time and effort cultivating relationships, spending money and basically treating customers right, I thought it time to re-visit this whole “customer loyalty” phenomenon. Customers don’t really care about car dealers, do they? I mean, dealers are ranked below…

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Added by Arnold Tijerina on August 2, 2016 at 9:00am — 2 Comments

The Benefits Of Being Social & Gaining Data

According to the Pew Research Center, 71% of online adults have a Facebook account—a statistic that, in itself, gives way to quite a bit of insight.  Social networking, sharing, and marketing have become the norm in our hectic day-to-day lives, and busy consumers are demanding more online interaction for brands to earn their trust.  But have you thought about how your dealership can benefit from all that…

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Added by Joseph Little on August 1, 2016 at 11:30am — No Comments

Flick Fusion Introduces 360VR, Revolutionizing Online Auto Shopping with Virtual Reality Inventory Videos

Urbandale, IA--August 1st, 2016--Flick Fusion today introduced 360VR, a groundbreaking product that allows auto dealers to create and showcase virtual reality (VR) customer engagement videos on their websites, in email marketing, on social media, in mobile ads and on third-party auto shopping sites. Flick Fusion is first-to-market with a product designed exclusively for auto dealers that will revolutionize the way auto shoppers experience walk-around…

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Added by Timmy D. James on August 1, 2016 at 9:38am — No Comments

Benefiting from Pay-per-Click

Have you seen these 2 features that Google has slowly been rolling out? Both relevant to your business, these features will increase your click-through rate, your mobile site traffic, and your conversion rates. Watch Samantha in this week’s #HardFacts to uncover what these features are and how it can help your business.

Price ad extensions are the most useful to every business because it has everything to do with offering a product or service…

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Added by Paul Potratz on July 29, 2016 at 5:22pm — No Comments

Catch More Customers with a Contagious Sales Event

Do you remember the days when your mailers were based on actual sales events? Let’s go back in time: back to the days when the sale ran for eight hours only or was valid for just two days—not five. The idea was to crowd the showroom and create a buying atmosphere with a real sense of urgency, as opposed to a trickle of customers over the course of a week.  Sales days…

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Added by Alexia E Henson on July 29, 2016 at 11:09am — No Comments

68% of Instagram Users Aged 13-24 Interact With Brands Regularly

68% of Instagram Users Aged 13-24 Interact With Brands Regularly from AutoAlert on Vimeo.

Instagram is more popular than ever before, especially for businesses that want to…

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Added by Joseph Little on July 29, 2016 at 9:00am — No Comments

5 Immediate Steps to Follow After Buying a Used RV

Purchasing a used motor home is a great money-saving decision. However, to make the most of it you need to follow a few steps right after you bring home your rig from the dealer. Following are the five basic things that you must do.…

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Added by Irene Simpson on July 29, 2016 at 7:15am — No Comments

Why Cars.com Acquiring DealerRater Is A Good Thing For Everyone

The recent news of Cars.com’s acquisition of DealerRater is creating a stir, basically because a review GIANT will be born when the transaction is completed next month. The new Cars.com will have the largest dealer review platform in the industry, with more than 4 million consumer…

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Added by Aubrey Hankins on July 28, 2016 at 4:37pm — No Comments

Get Going

Get Going

 

We are in the last week of July and no…

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Added by Rob Gehring on July 27, 2016 at 11:30am — No Comments

Do you Value your Employees? Show Them!

A little over a year ago, the founder of a credit card payment processing company made an unorthodox move that resulted in some very mixed reactions and a whole lot of media attention. Dan Price, founder of Gravity Payments, cut his own salary by 93% (from $1 million to $70,000 per year). He did this so he could pay every single employee the exact same amount - $70,000,…

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Added by Mike Gorun on July 27, 2016 at 9:14am — No Comments

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