Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report.

 

In this week's report, the Black Book editorial team takes a close look at this past week's valuation trends. As we see the beginning of April finding the industry, there are some surprising segments finding…

Hope you are all enjoying your Wednesday, check out Kingston Nissan's Uptown Funk Parody, it's definitely pretty good! …

Today let’s look at numbers versus processes as if they were two sport teams competing. Read this article and learn a lot about how to improve both of them!…

I am very excited about our new service manager two day seminar set for June 11-12 in Cleveland Ohio. This course is designed to be a hands on positive approach to real life in dealership service departments. It’s great for rookies and experienced vets that desire improvement.

The charge is only $795 and your manager will return with an action plan…

Video, and especially mobile video, is fast becoming the media of choice for consumers of all ages. From the cable-free movie, to online streaming services, to the latest and greatest phone apps storming the scene, we are all consuming data at a record pace. According to a…

Has Your Creative Hit A Roadblock?

• Are you willing to take risks and have fun with your creative?
• What can you do to make your website more engaging?
• Would you like some tips on how to make the most out of your commercials, websites and your showroom?

On this week's Think Tank Tuesday, I cover how you can take your creative to a whole new level. Watch it…

An interesting article published in the Harvard Business Review by a Harvard professor makes some claims that many would argue against. Senior Lecturer, Frank Cespedes, argues that social media doesn’t affect the bottom line for companies and, due to that, is a waste of time. 

Perhaps the most compelling reason for his conclusion is that the available metrics focus mainly on “likes,…

Bieser brings 25+ years of automotive sales experience to the company that invented call tracking; CallSource has tracked over one billion calls since inception

Westlake Village, Calif. – March 31, 2015 - CallSource, the U.S. leader in call management,…

DMEautomotive’s innovative mobile app, call management program and parts lead generation now available to Alpha Romeo, Chrysler, Dodge, Fiat, Jeep and RAM dealers

Daytona Beach, FL – March 31, 2015 – DMEautomotive today announced that it is adding services to its long-standing relationship with the Fiat Chrysler Automobiles (FCA) MarketCenter, an online marketplace designed for Alpha Romeo, Chrysler, Dodge,…

56% would buy more often if the dealership process was not so difficult

New research from DrivingSales identifies how the growing gap between consumer expectations and the current automotive buying process is suppressing car sales volume

New York – March 31, 2015 – Automotive sales could grow up to 24% if the retail…

Black Book, a leading provider of electronic data and insight to the automotive industry, today announced the appointment of Chris du Toit to vice president, Product Management. The announcement was made by Tom Cross, president of Black Book, and the appointment is effective immediately.



In this newly created role, du Toit has responsibility for leading product strategy and product management for all Black Book product offerings. du Toit will focus on enhancing existing products as…

SMART Connect utilizes both Bluetooth and Wi-Fi technologies and Connects your Dealership to Visitors with interactive content by way of their Mobile Device. Completely Hands free and Automated! The Mobile Device receives a simple message to connect with your existing WIFI and BLUETOOTH system and we take it from there!

Please have a look at the…

(I originally posted this on LinkedIn; thus the first few paragraphs were intended for those readers who might not enjoy working with and in car dealerships the way those of us on DealerElite do.) 

Before diving into this topic, I want the readers to understand why dealerships are so near and dear to my heart. While it’s true that I…

One of the biggest lessons I learned when working at the dealership was that you can't do the same things on the phone or in chat that you would do when you're talking to a person face-to-face. We often discuss controlling the transaction and leading our customers down the right path, but if they're not in front of you, the control-factor is often…

Mistakes Businesses Make With Internet Marketing

With all the information out there, it is not surprising that people make mistakes when they are trying to put together a marketing plan online. In fact, some people think they're doing the right thing, and feel discouraged when the…

Cars.com Employee Responds To The Internet Sales 20 Group Invite...

Unfortunately, Chip Withrow responded to the Video Invite to set the record straight for 200+ dealers at the Internet Sales 20 Group in New York May 18-20 

I don't think that AutoTrader.com and Cars.com will respond. Why? You said you were looking for responses from lead providers…

Despite very few changes, the Jeep Wrangler remains a top choice by Jeep enthusiasts and holds a very good resell value! Many of us here have either driven one, know someone who owns or owned one, or are hoping to acquire one. The Jeep Wranglers are just that popular!



A few reasons as to why the 2015 Jeep Wrangler should be your next…

Dealerships have become subject to increased regulation and enforcement, particularly in the areas of consumer advertising, consumer finance and consumer privacy. I recently posted an article to this blog entitled: Auto Dealer Arranged Financing: 51 Laws a Dealer Must Know. You can read the full article…

http://www.InternetSales20Group.com 856-546-2440

#IS20G #NewYork

Attention Autotrader, Cars.com, Car Gurus, Edmunds, Kelley Blue Book, Autobytel, Carsdirect & TrueCar…

Car Dealers, I have worked with over 900+ dealerships and I have to tell you that one…