Are you allowing poor performers on your team?



• Is one or more of your team members not performing at the level you expect?



• Are you compromising you standards, because you like a particular team member?



• Do instruct the staff members on their purpose in your…

A few years ago, car dealers across the nation were caught in the net of a struggling economy. Fewer sales compounded by budget conscious customers caused many car dealerships to restructure their corporate operations, reduce staff and tighten their wallets. Many dealership owners, along with their manufacturers, were faced with downsizing or total elimination. In the midst…

According to Black Book® data, the average price of a used vehicle for model years 2009-2013 saw the largest monthly depreciation of the year so far at -2.0% during October. Domestic cars changed the most at -3.2%; import cars changed -2.3%; domestic trucks changed -2.1%; and import trucks changed -1.3%. Average pre-recession depreciation is historically between -1% and -2% monthly, and Black Book expects overall 2014 depreciation of -13.5%.



Two car segments saw at least -4.0%…

There’s been a lot of discussion recently on the role leasing has been playing on used car prices, with particular emphasis on the rising number of lease returns expected this year and in years to come. Scot Hall from Swapalease.com believes leasing is playing less of a role on the reasons why prices are headed down. Consider the following points:

• Roughly…

First thing she said after my pick up line (the meet & greet) was, "I'm not buying today". You've heard that one hundreds, maybe even thousands of times before. What happened next took her by surprise.

Though we had never met, I knew a lot about her. She wanted it and she wanted it bad enough to have come to this dealership to get it. She was also willing to get it from me. My job was to get to know her and get her to like me enough to make it happen. So I said to…

Do you want to know where your shoppers are in the buying cycle? Your CRM can only tell you so much about them. It's time to stop guessing -- learn exactly what your shoppers are looking for and when they're ready to make a purchase.

On this episode of Think Tank Tuesday, determine what your shoppers want based on specific actions they have taken on your…

FOR IMMEDIATE RELEASE

ALBANY, N.Y. – November 3rd, 2014 –Auto/Mate Dealership Systems (http://www.automate.com) has been honored as one of the thirty “Best Places to Work” in New York State’s Capital region by the Albany Business Review. It is the fifth year in a row that Auto/Mate has received the distinction.

 …

Hello and welcome to this week’s edition of Beggs on the Used Car Market with insights from Ricky Beggs and Black Book. It has been an exciting week for the Editorial team at Black Book. The primary focus of looking at the actual wholesale market activity and values brought some interesting adjustments. More details on that in a few moments.



New products in the marketplace…

For many car owners, their vehicles become an extension of their lives, a partner, and something that they have a true emotional bond with. In most places, cars are necessary to life. We use them to get to work, visit friends and family and take our kids to football practice. According to…

In the modern day, auto dealership owners are being encouraged to tap into the benefits of mobile marketing. So, what are the reasons why a dealership should use mobile marketing? Is it the only effective form of marketing today? Does it mean that other forms of marketing are obsolete? Mobile marketing is in no doubt among the best forms of marketing today. The use of mobile devices has been on the rise in recent times and thus business owners find it…

http://www.BradleyOnDemand.com 856-546-2440

Make Money Mondays with Sean V. Bradley - "Increase Appointment Shows" - Video…

http://www.DealerSynergy.com 856-546-2440 

Happy Halloween From The Dealer Synergy…

Happy Halloween and TGIF, Auto Professionals! It’s been a busy week, but that’s no reason to fall behind on the latest auto industry news and blogs. As always, we’ve got your back.

In this week’s Top 10, you’ll learn about mobile search and video, zombie cars, how you can decrease turnover at your dealership, and much more!…

Swapalease.com is more than just an advocate of lease transfer. The company is also a strong advocate of leasing. Therefore, Swapalease.com is challenging many of the points made by Consumer Reports in a recent lease versus loan comparison column, “Buying vs. leasing basics for cars”, published earlier this month.

“It was disappointing to see the details of the…

Competition in business is usually a good thing.  Sure, we’d all like to have the market cornered, but without a little competition we would perhaps never figure out ways to improve our products or services and keep our customers coming back. 

In an interesting article on…

Last day of the month people! Get everything you can today and make every deal possible! Revisit missed opportunities and close with urgency! Remember that today will always be the best day to make it happen! Finish Strong! Hit your bonus levels! Refuse to quit! Stay positive! Keep asking for the deal! Have a great day! Keep calm & close the deal!!…

When a customer calls your dealership looking to schedule an oil change, does it sound like this? "Sorry we don't take appointments for oil changes we are open from 7:00am to 5:00pm, bring your vehicle in anytime and "l will squeeze you in." Believe it or not this happens more often than you would think.

Maybe you do take appointments for oil changes but you are…

One of the most valuable assets you have at your dealership is your customer database. However, frequently dealers fail to effectively use this information to help achieve more specific marketing goals. While some may use their database to send marketing messages to existing and previous customers in an effort to sell another vehicle, or perhaps remind of a future service…