All Blog Posts (12,619)

DrivingSales Announces Finalists for 2014 Most Valuable Insight Award

Insights on Retention Metrics, KPIs, Phone Lead Conversion and Service Pricing – All Backed by Deep and Original Research - to Compete Onstage at the Inaugural DrivingSales Presidents Club event in New York City in April

Salt Lake City, UT -  March 19, 2014 - DrivingSales today announced the finalists of the 2014 DrivingSales Most Valuable Insight Competition, which was created to foster the spirit of progress and thought leadership in the…

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Added by Crystal Hartwell on March 19, 2014 at 1:47pm — No Comments

Carfolks Solutions Enhance Chrysler & Mitsubishi Dealer’s Customer Service

Cleveland, OH March 16, 2014:   Carfolks.com, the first integrated marketing and employee retention solution for auto dealers, is introducing their pilot program for both Chrysler and Mitsubishi dealerships in selected markets throughout the United States. 

It’s no secret that the reputation of auto dealers isn’t very high in the mind of auto shoppers. The main cause of this perception is the high turnover rate of employees in local dealerships. Vehicle manufacturers like Ford Motor…

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Added by Mark Dubis on March 19, 2014 at 1:19pm — No Comments

Interactive Marketing Tools That Drive Auto Dealership's Website Performance

In today’s digital space, marketers are shifting their budgets from “interruption” advertising.  This is why Palm Beach County Affordable SEO is so critical to the success of local auto, boat, motorcycles and boat dealers.  An SEO firm can help you create an inbound marketing campaign that will render your dealership a competitive advantage; enhancing online reputation and…

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Added by Fred G. Slabine on March 19, 2014 at 12:48pm — No Comments

Getting the Most Out of Your Service Drive: If it Makes Sense, Do it!

How important is a professional greeting and a walk around with each and every service customer? Very Important!



On an average, I speak to and visit up to 30 dealers a week and it is alarming the amount of dealers that don't have a system in place or enforced regarding a proper greet and walk around. This is a vital part of an advisors job to not only create a professional and lasting relationship with service customers, but an incredible opportunity to create more revenue for the…

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Added by Ray Bradford on March 19, 2014 at 7:26am — No Comments

Lease Credit Approval Data Is Up 11% in February From a Year Ago



Swapalease.com, the nation’s largest car lease marketplace, reports lease credit approvals during the month of February were at 66.6%, down from the 70.5% level in January and 73.3% level in December of 2013. February’s rate was the lowest since September of 2013, when the marketplace saw just 62.9% approvals from credit applicants.



So far in 2014 the credit approvals rate stands at 68.3%, close to the…

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Added by John Sternal on March 18, 2014 at 4:17pm — No Comments

Two Tactics That Are Vital For Your Website

Do you want to quickly increase conversions on your website? Learn two vital tactics you're probably using in your brick-and-mortar sales efforts that you should be using on your website.

Added by Paul Potratz on March 18, 2014 at 4:02pm — No Comments

Does Volume = Profit?

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Added by Rob Gehring on March 18, 2014 at 4:00pm — 1 Comment

Breaking the Imbalance of Women Executives at Car Dealerships: Breaking the Gender Gap?

Whether it’s the film industry or the auto industry, the shift in lead roles is hard to miss. The 2014 Oscars that took place a couple of weeks ago was truly a revelation of the changing gender role trends in films. More than one film nomination had strong female leads, enjoying almost all the air time as opposed to their male roles.

In the Oscar nominated film…

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Added by Anne Fleming on March 18, 2014 at 12:08pm — 5 Comments

Car-aoke Anyone? New Study Reveals Singing Out Loud is Top Activity While Driving; One in Four Admit to Texting

New consumer survey from DMEautomotive released in conjunction with National Collision Awareness month reveals that 'distracted driving' activities are still rampant: 28% surveyed admitted that they text; half eat or talk on the phone; 5% read, work on laptop, floss or shave while driving; young are the biggest offenders

Daytona Beach, FL – March 18, 2014 – Singing out loud is the number one activity while driving, according to a…

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Added by Crystal Hartwell on March 18, 2014 at 11:57am — No Comments

Media is the Message

Omnicom will buy up to $100 million in ads on Instagram (owned by Facebook) this year. The ads on Instagram so far have been limited to using people’s Facebook profiles in order to target them, but working with Omnicom will…

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Added by Amanda Meuwissen on March 18, 2014 at 10:48am — No Comments

Do Loyalty Programs Pay Off?

In a world filled with loyalty programs, it’s always interesting when I talk to a dealership that harbors doubts. The cost involved in having a loyalty program is minimal compared to the revenue generated. However, at times it seems as if dealers are intimidated by the effort it would take to administer one.

 

Loyalty program benefits and results are…

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Added by Mike Gorun on March 18, 2014 at 10:41am — No Comments

Epidemic! The Eight Diseases Plaguing Dealer Websites

Epidemic! ebook cover

Hey DE community,

I had a LOT of fun writing this new eBook to help dealers out. I would love to know what you guys think about it! you can download your copy here.

_



You know that something doesn’t seem right.



You’re overcome by exhaustion, hopelessness, and anxiety. You feel left…

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Added by Stephen Jackson on March 18, 2014 at 10:31am — No Comments

7 Pieces of Information Per Minute

The longer that I visit and train people the more the fact becomes clear. If your going to train focus on one maybe two points. When you train an entire process in just a few hours it is just going to be an overview. The real training starts after the overview. How many pieces of logical information can you process in a minute, the number that I have read is 7. Just thinking of a Meet and Greet I find 25 elements, yet we run through the process in a matter of minutes. What is the potential…

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Added by Tim Marvel on March 18, 2014 at 9:29am — No Comments

Mainstream Media Is Making Data Sharing More Transparent and Consumers Don’t Like It

On March 9, the popular television show “60 Minutes” aired a segment titled “The Data Brokers: Selling Your Personal Information”. In the segment, Steve Kroft interviewed various privacy experts who explained how companies are collecting and selling very personal information in ways…

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Added by Scott T Joseph on March 18, 2014 at 8:52am — No Comments

Thank you from Dealertrack… Over $90,000 raised for charity partners!

Dealertrack Technologies is pleased to announce the winner of our “Honoring our Heroes” Corvette charity sweepstakes raffle.

Because of the support provided by the entire automotive community, Dealertrack was able to raise over $90,000 for our charity partners. Thank you! ‪

Check out the details at Honoring Our Heroes . 

#‎automarketing‬ ‪#‎Dealertrack‬ #charity…

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Added by Jason Barrie on March 18, 2014 at 8:07am — No Comments

Facebook's Business Manager Tool for Marketers

Facebook Business Manager

Marketers have been waiting for the day when Facebook would create a tool that could ease the ability to access client Facebook Pages. Now, that day is finally coming. Business Manager is a platform intended for brands and agencies to access data and allows marketers to apply information from one location.

What is Facebook’s Business…

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Added by Erin Ryan on March 17, 2014 at 6:59pm — No Comments

Where does Service Sales failure start? In the Service Drive of course!

In every dealership that I visit that is struggling with increasing Sales per Repair Order, performing a walkaround  is the area that the Advisors do not do well, if at all.

Recently, I was observing a service drive when a customer pulled up in a car and the advisor looked up from the desk and and said "Oh, look...she is just sitting there." And for the next 3-5 minutes, the advisor…

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Added by Leonard Buchholz on March 17, 2014 at 3:04pm — No Comments

Used Car Sellers Are Prospering

Hello and welcome to this week's edition of Beggs on the Used Car Market, with used car highlights from Black Book. The experienced editors at Black Book have been busy making all the necessary changes to the values. Since the first of February we have averaged 1820 adjustments per day with the lowest daily average during any one week being 1619. This past week the 2150 adjustments per day was the second…

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Added by John Sternal on March 17, 2014 at 11:45am — No Comments

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