It’s currently the middle of winter and you know what that means. Time to go to the beach!
Okay, so that’s not a normal conclusion that one might come to in most places across the country. Even in sunny California, the beaches are pretty barren in the middle of winter. That’s all real word stuff. We’re talking about…
ContinueAdded by JD Rucker on February 15, 2013 at 3:30am — No Comments
“How about a magic trick? I’m gonna make this keyword disappear.”
*SMASH*
“TA DAA! It’s…It’s gone.”
The famous scene from The Dark Knight applies very nicely to black hat search engine optimization tricks today. Those who are still trying to “beat the system”…
ContinueAdded by JD Rucker on February 14, 2013 at 3:30pm — No Comments
I just came back from NADA in Orlando, FL, which was a great show. However, with all the wonderful things I ran into at the show, I honestly think that one of the highlights was seeing U.S. Army Veteran and Automotive Sales Trainer Joe Verde make the winning bid of $26,000 on a 2011 Fat Boy Harley-Davidson motorcycle. You can view the video here: http://ow.ly/hIWub .The live auction event, sponsored by NADA and ADESA, was held to benefit…
ContinueAdded by sara callahan on February 14, 2013 at 2:42pm — No Comments
Here are observations of the OE market from the perspective of a company with 9,000+ product installations in the Aftermarket. Both the OE and the Aftermarket have strengths and weaknesses in their approach to automotive service and repairs. Our article is on page 38 of Fixed Ops. …
ContinueAdded by Lance Boldt on February 14, 2013 at 12:04pm — No Comments
How would you rate the skill sets of the sales staff at your dealership? Let’s review a few of those skill sets:
• Phone skills — taking inbound calls and making outbound calls
• Follow-up skills — Following up sold and unsold customers with an organized game plan utilizing multiple streams of follow-up methods
• Marketing — Utilizing a planned and sequenced marketing campaign utilizing multiple media methods for low- to no…
ContinueAdded by Mark Tewart on February 14, 2013 at 10:30am — 5 Comments
Fact #1: February 6, 2013, I phoned and made an appointment at local chain aftermarket shop for my bride to bring her car in Saturday, February 9th, 2013 at 9:00 a.m. for an oil change and tire rotation.
Fact…
ContinueAdded by Tom Wiegand on February 14, 2013 at 9:30am — No Comments
For those with a business that has an active blog, you may say that this seems light. It is. It seems that there’s a huge gap between those who are adding content to their site and those who don’t so we’re going with a strong minimum. If you’re adding two pieces of content per month, you have the ability to make a difference.…
ContinueAdded by JD Rucker on February 14, 2013 at 3:30am — No Comments
Understanding Reputation Management Reputation matters regardless of the industry that you are in or what goods or services that your company provides. Perceived issues with your trustworthiness or the quality of your product most definitely can impact your… |
Added by David Farmer on February 13, 2013 at 1:21pm — No Comments
This article was written by NCMi Instructor, Steve Hall.
Being an instructor at the NCM Institute has some definite advantages. I am blessed with an abundance of information, from all levels of the dealership. Week by week, we get to interact with owners, general managers and department managers. Not only do we share our information and best practices, but listen and learn about what is going on in your…
ContinueAdded by Garry House on February 13, 2013 at 12:00pm — 2 Comments
We spoke with hundreds of dealers at the recent NADA Convention & Expo in Orlando. One of the recurring conversations at our booth was that many dealers are overwhelmed by all the technology available. From CRMs to reputation management to implementing new technologies in the service drive, how do you know where to begin? What’s most important? What’s really going to add to your bottom line and what’s going to be a waste of money?
I read a book many years ago that provided what is…
ContinueAdded by Mike Esposito on February 13, 2013 at 11:31am — No Comments
Added by Sean V. Bradley on February 13, 2013 at 11:30am — 1 Comment
Get your copy of DMEautomotive's new book!! Download or contact me for your copy! Great to see you all at NADA 2013!!!
…
ContinueAdded by Susie Peeler on February 13, 2013 at 10:46am — No Comments
DMEa’s Customer Journey receives Best Service Marketing Award from Dealer Marketing Magazine
DAYTONA BEACH, Fla., February 13, 2013 -- DMEautomotive’s (DMEa) Customer Journey lifecycle marketing system was presented with the prestigious 2013 Technology Leadership Award for ‘Best Service Marketing’ at the National Automobile Dealers Association (NADA) Convention & Expo in Orlando,…
ContinueAdded by Crystal Hartwell on February 13, 2013 at 10:00am — No Comments
When putting together strategies and making adjustments (and the occasional complete overhaul) of social media pages, processes, and content, there’s nothing better than to get a client truly “plugged in” to the social media world. There’s an excitement that surrounds it, particularly after a couple of weeks when the results…
ContinueAdded by JD Rucker on February 13, 2013 at 1:15am — No Comments
I didn't make it to NADA 2013 this year but I know a lot of my friends who did and as always, they had a great time.
It's funny though, so many people I know spend a ton of money to fly to NADA, or Digital Dealer or some other workshop only to come back and keep doing the same thing they did before the workshop.
I'm sure this won't be a popular comment but I'm going to make it:
Stop wasting your time, and your money, going to these workshops if you're not even doing the…
Added by Mathew Koenig on February 12, 2013 at 8:56pm — No Comments
California recently joined New York in requiring that all sales commission pay plans be in writing. This may seem like common sense since many dealers realize that from a legal and practical standpoint, all commission agreements should be in writing whether it’s required or not.
Even if you already utilize written pay plans, the questions are how well are they…
ContinueAdded by Jim Radogna on February 12, 2013 at 8:34pm — No Comments
http://www.automotivedigitaltraining.com
This is a "Demo" for Jim Ziegler's Video On Demand Training on the Automotive Digital Training Platform
Jim Ziegler - Secrets To Success - Automotive Sales - Automotive Digital…
ContinueAdded by Sean V. Bradley on February 12, 2013 at 8:30pm — 2 Comments
Do dealership reviews really sell cars? Are you confused about the discussions surrounding the importance of reviews? When you read reviews are you reading about the product or about where you are buying the product - Be Honest. This week on Think Tank Tuesday, learn the truth behind all the effort you've given to working on your dealership's reviews.…
Added by Paul Potratz on February 12, 2013 at 4:00pm — No Comments
On November 19, 2005, a day after having surgery, I was diagnosed with squamous cell carcinoma cancer. I would compare receiving the news to going to the dentist and being numbed. However, this numbed my whole body. For 20 minutes I rushed through all kinds of thoughts and emotions – shock, anger, “why me?” questions, sadness.
After the 20 minutes, I made a big decision. I decided to live. I decided that all of the emotions and thoughts I was experiencing were not supporting…
ContinueAdded by Mark Tewart on February 12, 2013 at 3:00pm — No Comments
Google's newest patent will prove to be both beneficial and terrifying to users, which is just about par for the course for the search engine juggernaut. It involves tracking you wherever you go and then collating and analyzing that data for personal identification trends. Creepy? For sure. Useful for …
ContinueAdded by Timothy Martell on February 12, 2013 at 3:00pm — No Comments
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