All Blog Posts (12,622)

Warranty Parts Pricing

The “New” Law Of The Land!

 

As long as I can remember warranty parts prices were calculated by taking dealer cost and adding 40% markup. Now in…

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Added by Rob Gehring on March 29, 2017 at 3:00pm — No Comments

Your Million Dollar Chair

As published in Fixed Ops Magazine~

Have you ever put a price tag on each of your service advisor’s chairs?  Well, you should! It’s probably worth much more than you realize. This chair has the potential to be the most valuable seat in your dealership. Just think about it. The person in this chair gets more selling…

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Added by Sally Whitesell on March 29, 2017 at 1:37pm — 2 Comments

A Simple Way to Test CRM Sourcing by Your Salespeople

When it comes to marketing attribution, there’s one vital activity that even the most advanced algorithms and technology cannot interpret – inaccurate human input. While no CRM system can provide you with accurate marketing attribution, it contains data that is invaluable to the process. Because getting accurate data into your CRM is the first step toward attribution,…

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Added by Steve White on March 29, 2017 at 10:11am — No Comments

You've been looking at the wrong analytics...

So many times business owners focus on the conversion or lead factor of their analytics. While this provides some insight into how successful your marketing campaign in, there's one crucial piece that you should be looking at.

Watch this week's Think Tank Tuesday to figure out what you've been missing in your analytics.…

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Added by Paul Potratz on March 28, 2017 at 2:16pm — No Comments

Jumpstart Automotive Media Unveils Its 2016 – 2017 Insights Book; A Collection Of Consumer Insights Illustrating Today’s Auto Shopping Paths

Jumpstart Automotive Media, a leading media, insights, and marketing solutions company, today released its seventh annual Insights Book. This yearlong analysis looks at shopping patterns across Jumpstart’s portfolio of automotive websites that represent more than 25 million in-market shoppers. Click here to download the 2016 – 2017 Insights Book.

Auto…

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Added by John Sternal on March 28, 2017 at 10:53am — No Comments

How One Dealer’s Gumbo Attracted His Community

A recent article in Automotive News tells the story of Carlos Liriano, a car dealer from New Orleans who migrated his dealership to Texas and brought with him a passion – gumbo. Initially, it started as a way to show appreciation to and treat his employees every month. But, at his dealership’s 5-year anniversary, he decided to invite the community, and they came. And, not…

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Added by Mike Gorun on March 28, 2017 at 8:30am — No Comments

Hey Car Dealer: Stop Letting Carvana (and Everyone Else) Define You!

Hey Car Dealer: Stop Letting Carvana (and Everyone Else) Define You! 

If you believe the corporate manifestos and marketing pitches of every automotive retail-related startup for the last twenty years, then you’d think America’s car dealerships are staffed by a bunch of puppy-kicking thieves providing zero value as they work overtime to deliver the absolute…

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Added by Steve Stauning on March 27, 2017 at 3:00pm — 1 Comment

Proper Choice of Communication: The Key to Customer Satisfaction

According to a recent article in AutoRemarketing, a study by J.D. Power found that customers are…

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Added by Ujj Nath on March 27, 2017 at 9:36am — 1 Comment

Why is Battery Ventilation Important for Your RV?

Want to buy an RV? You’ll find some decent bus conversion for sale options in the market at an affordable price. But, wait! Before you seal the deal, ask the seller if the battery has suitable ventilation. Or, better yet, why don’t you check yourself? If it’s an old model, chances are the seller will try and convince you that ventilation isn’t a big deal. The truth is,…

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Added by Irene Simpson on March 27, 2017 at 5:43am — No Comments

Service Managers: Reach Maximum Potential with Grandma Rules by Brett Coker

Whatever you may call your Grandmother: Granny, Grandma, Old Biddie, or whatever, Granny is a lovable soul who deserves your best, and relies on you to give her your best advice and care. This is the basis for what we call the Granny Rules: two non-negotiable, set-in-stone mandates for success in your service department.

If you adhere to these two simple…

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Added by Richard Keeney on March 24, 2017 at 5:00pm — No Comments

25 Things Every New Car Salesperson Should Know by Rex Gambrel & Richard Keeney

We got a chance to know Rex Gambrel recently and his insights were so impactful and profound that we knew they were blog worthy. Here’s a snippet of them and we hope you will click on the sourced article to get the full 25 insights because they will undoubtedly help you in your sales process if you can sear them into your brain as a go-to template for such…

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Added by Richard Keeney on March 24, 2017 at 4:30pm — 2 Comments

Why Having an Automotive Blog is So Important

Has your blog reached its greatest potential? 

Your blog can boost traffic to your website, create demand for your products and services, and position your business as a credible resource for information. If you’re not utilizing your blog properly, you’re missing out on awesome opportunities!

Watch this week’s Hard Facts to learn about some things you should know before hitting the publish button on your…

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Added by Paul Potratz on March 24, 2017 at 3:26pm — No Comments

Should You DIY or Outsource Your Video Marketing?

So you've decided it's time to differentiate your dealership from the competition, and that video is the way to do it. Your next probable question is, do you produce, distribute and market the videos yourself, or outsource some, if not all of these functions?

 

The answer to this question is, it depends. We've got dealers who are successfully doing both. In my…

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Added by Timmy D. James on March 24, 2017 at 10:31am — 1 Comment

The Recruiter- Automotive -Retention

Added by Craig Lockerd on March 23, 2017 at 3:26pm — No Comments

The Interview - Is your plan broken? *The Recruiter*

Added by Craig Lockerd on March 23, 2017 at 3:25pm — No Comments

Buy/Sell Auto Dealership Activity Declined in 2016, but Record Activity Predicted for 2017 according to The Blue Sky Report® released by Kerrigan Advisors





Sellers coming back into market, improved valuations, private buyer demand for large acquisitions, advantageous market fluctuations and ‘Trump Bump’ driving optimism in buy/sell market; Ford, Chevrolet, Toyota, Honda and Subaru top buyer targets



Irvine, CA, March 22, 2017 – Buy/Sell auto dealership activity is set to rebound to record levels in 2017, according to The Blue Sky Report®, a Kerrigan Quarterly, which today released its analysis for the full…

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Added by Crystal Hartwell on March 23, 2017 at 11:20am — No Comments

Driver Liability May Soon Steer Uber/Lyft Drivers Away from Recalled Vehicles

The popularity of transportation networks such as Uber and Lyft has increased vehicle purchase demand by their contracted drivers. These services come with strict vehicle ownership requirements for their drivers, which often motivates a new or used vehicle purchase.

 

Uber and Lyft are just two examples where consumers are using their personal vehicles in a…

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Added by Chris Miller on March 23, 2017 at 10:35am — No Comments

Sell 50% of Your Used Car Inventory

Pinnacle Sales Core Values:

 

COMMITMENT. INTEGRITY. PERFORMANCE. REPUTATION. 

Our Story

 

Our owner has over 20 years of experience in the Staffed Event and Direct Mail industry, and we believe in operating under the Pinnacle Sales Core Values at all cost. We've watched many new…

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Added by Joe Cox on March 22, 2017 at 2:55pm — 1 Comment

Because I Said So

When I was a child growing up I used to challenge every order issued by Mom or Dad with a simple question why. I’m not certain I ever received a detailed description of why I should perform a task that they asked me to do, however the response was always the same. Because I said so, now just go ahead and do it. A sign of a good leader is they…

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Added by Rob Gehring on March 22, 2017 at 2:50pm — No Comments

How to Generate New Marketing Ideas

Good ideas always start with a bad one. Come to a meeting with an overflow of ideas and you're bound to find a good one out of the batch!

Watch this week's #ThinkTankTuesday to learn how you can improve your brainstorming meetings, marketing strategy ideas, and teamwork. Plus, Dan brought his dog.…

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Added by Paul Potratz on March 21, 2017 at 5:21pm — 1 Comment

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