Smartphone & Tablet Technology Showing Improvements in Decision-Making Speed and Profitability
LAWRENCEVILLE, Ga. (November 20, 2014) – Black Book® announces the results of its recent Mobile Usability survey, taking a closer look at how dealers, remarketers and other industry professionals are currently utilizing mobile technology via smartphone or tablets. The results shed light on just how fast the industry is becoming, with respondents saying mobile…
Added by Black Book on November 20, 2014 at 10:12am — No Comments
Regardless of how hard you work to ensure that your customers have an excellent experience, mistakes happen. No doubt you’ve had customers complain about something – it took too long for their vehicle to be serviced, there was a miscommunication in pricing during the sale, or a general failure to deliver on promises (big or small). Whether the…
ContinueAdded by Richard Holland on November 20, 2014 at 9:00am — No Comments
It's no secret, winter is upon us, and many of us will be scrambling around figuring out ways to make the most of our automobile's gas. During the cold winter months, we often have to let our vehicle warm up, it takes us longer to get places, gas burns less efficiently, and we have to run our heater on full blast, so we tend to eat through gas relatively quickly. Then there's the other hand, people like myself, who live in warmer climates that stay warm pretty much year round. There brings…
ContinueAdded by Brad Simmons on November 19, 2014 at 4:12pm — No Comments
http://autosuccessonline.com/news/blog/625-spotlight-joe-clementi
Dealing with today's informed customers is as challenging as any time in history. Information is readily available as dealerships around the country lean on the Internet to compete for market share.
Third-party Websites acting as consumer advocates continue to compete for the attention of the Web-savvy…
ContinueAdded by Joe Clementi on November 19, 2014 at 11:42am — No Comments
Black Friday Is Almost Here
Time is running out, and you don't want to miss out on one of the biggest selling opportunities of the year. Black Friday isn't just a retail holiday, dealerships can cash in on the flocks of people who are looking for a bargain during the holidays.
On this episode of Think Tank Tuesday, learn…
Added by Paul Potratz on November 18, 2014 at 3:29pm — No Comments
Auto/Mate Dealership Systems is conducting a survey on the usage of mobile tablets in the dealership. How many of you are using mobile tablets in the sales process, in the F&I process and in fixed ops? We would like to find out and we appreciate your input!
We're inviting all auto dealer personnel to participate. Participants who complete the survey will be entered into a random drawing to win a $400 Visa gift card. In less than ten minutes--or the time it takes to finish…
ContinueAdded by Mike Esposito on November 18, 2014 at 2:00pm — No Comments
As you can hear in the attached video, we're ready to prove what has improved in equity data mining technology. DMDIRECT is poised to take on the challenge of all the rooftops ignored thus far by other data mining companies. We are also adding new technology that has never been available under one brand.
For example:
Added by John Fuhrman on November 18, 2014 at 1:45pm — No Comments
Swapalease.com, the nation’s largest car lease marketplace, reports lease credit approvals during October rebounded to a rate of 74.1%, compared with 64.5% in September. Roughly three out of every four lease applicants were approved in October, an important indicator given the continued popularity of car and truck leases.
Year to date, Swapalease.com has recorded a lease credit approval rate of 68.6%, just shy of the 70% rate that is considered normal in the marketplace. Over the…
Added by John Sternal on November 18, 2014 at 8:56am — No Comments
When did you last walk through the customer entrance of your dealership and look at what is truly being experienced by the customer?
Forget for a moment whether a sales consultant’s work area is messy, or if there are smudges on the windows. Let’s look a little closer at what a customer could see, hear or feel when they interact with your dealership in any…
ContinueAdded by Mike Gorun on November 18, 2014 at 8:49am — No Comments
http://www.BradleyOnDemand.com 856-546-2440
Make Money Mondays with Sean V. Bradley - "Cause And Effect" - Automotive Sales…
ContinueAdded by Sean V. Bradley on November 17, 2014 at 9:30pm — No Comments
Hello and welcome to this week’s edition of the Used Car Market Report, with insights from Ricky Beggs and Black Book. Thank you for taking the time to hear our thoughts on the market activity from the past week. During the conference there were multiple opportunities to hear from so many key industry personnel connected to CPO, lenders, recovery and repossessions and the traditional…
ContinueAdded by Black Book on November 17, 2014 at 12:57pm — No Comments
FOR IMMEDIATE RELEASE
ALBANY, N.Y. – November 17th, 2014 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that it has completed integration of its dealership management system, Automotive Management Productivity Suite (AMPS), with BMW of North America's (BMWNA) DMS Data Transfer system. BMW dealers using Auto/Mate's DMS can now enjoy seamless bi-directional…
ContinueAdded by Mike Esposito on November 17, 2014 at 11:51am — No Comments
That classic line from the song “Somebody to Love” by legendary band, Queen epitomizes the destination for consumers and the goal of all salespeople. There’s not a doubt in my mind that you’ve heard the phrase “People buy from people they like.” In the past, a consumer had to come into a dealership to start the car shopping process. This is where the important skill of…
ContinueAdded by Timmy D. James on November 17, 2014 at 8:30am — No Comments
Added by JD Rucker on November 16, 2014 at 6:30pm — 1 Comment
Just read this great blog post on Linkedin.
One example is
Bell Curve Performance Reviews
Performance reviews in general are a…
ContinueAdded by Mark Dubis on November 15, 2014 at 2:57pm — No Comments
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Pre-Order "Win The Game Of Googleopoly" Book & Unlock The Secret Strategy Of Search Engines
Added by Sean V. Bradley on November 14, 2014 at 10:31pm — No Comments
http://www.dealersynergy.com 267-319-6776
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Video is one of the most powerful tools a dealership can use to establish strong communication, captivation, clarity, rapport and build trust. Here is an example of a dealership using "Real Time" Video communication via Apple FaceTime with a Service Customer and the Service Writer! Forrester…
ContinueAdded by Sean V. Bradley on November 14, 2014 at 8:27pm — No Comments
Under Tesla's new program, lessees have the option to return their Model S within the first three months if they are unsatisfied. Scot Hall from Swapalease.com believes many will take advantage of an early out, but not within the first three months of vehicle possession. Tesla is playing a slight role in this decision, disqualifying drivers from immediately leasing another Tesla if they do return in the three-month window.
However, a closer look at luxury lease exchange trends on…
Added by John Sternal on November 13, 2014 at 2:06pm — No Comments
Over time technology keeps improving. From hardware (TVs, computers, smartphones, etc) to software (games, apps and utilities) things just get faster, thinner and better. Technology makes things more efficient and adds convenience to our lives. The fact remains that there is no going back and it is part of all of our everyday lives. Businesses use technology to attract new customers and retain their existing customers. It is impossible to ignore its impact. But with so many choices…
ContinueAdded by Ed Louis on November 13, 2014 at 2:04pm — 2 Comments
In a perfect world, shoppers would be able to find your dealership’s unique selling points, such as your amenities, “why buy” statements, and your specials on your website.
However, that’s not always the case. Many times websites have too much or too little information, or shoppers are just too lazy to navigate the pages and find a reason to buy from you.
If you aren’t providing an effortless online shopping experience, chances are these shoppers…
ContinueAdded by Lisandra Ramos on November 13, 2014 at 12:51pm — No Comments
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