Insights on Retention Metrics, KPIs, Phone Lead Conversion and Service Pricing – All Backed by Deep and Original Research - to Compete Onstage at the Inaugural DrivingSales Presidents Club event in New York City in April
Salt Lake City, UT - March 19, 2014 - DrivingSales today announced the finalists of the 2014 DrivingSales Most Valuable Insight Competition, which was created to foster the spirit of progress and thought leadership in the…
Cleveland, OH March 16, 2014: Carfolks.com, the first integrated marketing and employee retention solution for auto dealers, is introducing their pilot program for both Chrysler and Mitsubishi dealerships in selected markets throughout the United States.
It’s no secret that the reputation of auto dealers isn’t very high in the mind of auto shoppers. The main cause of this perception is the high turnover rate of employees in local dealerships. Vehicle manufacturers like Ford Motor…
In today’s digital space, marketers are shifting their budgets from “interruption” advertising. This is why Palm Beach County Affordable SEO is so critical to the success of local auto, boat, motorcycles and boat dealers. An SEO firm can help you create an inbound marketing campaign that will render your dealership a competitive advantage; enhancing online reputation and…
How important is a professional greeting and a walk around with each and every service customer? Very Important!
On an average, I speak to and visit up to 30 dealers a week and it is alarming the amount of dealers that don't have a system in place or enforced regarding a proper greet and walk around. This is a vital part of an advisors job to not only create a professional and lasting relationship with service customers, but an incredible opportunity to create more revenue for the…
Swapalease.com, the nation’s largest car lease marketplace, reports lease credit approvals during the month of February were at 66.6%, down from the 70.5% level in January and 73.3% level in December of 2013. February’s rate was the lowest since September of 2013, when the marketplace saw just 62.9% approvals from credit applicants.
So far in 2014 the credit approvals rate stands at 68.3%, close to the…
Do you want to quickly increase conversions on your website? Learn two vital tactics you're probably using in your brick-and-mortar sales efforts that you should be using on your website.
Added by Paul Potratz on March 18, 2014 at 4:02pm —
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Whether it’s the film industry or the auto industry, the shift in lead roles is hard to miss. The 2014 Oscars that took place a couple of weeks ago was truly a revelation of the changing gender role trends in films. More than one film nomination had strong female leads, enjoying almost all the air time as opposed to their male roles.
New consumer survey from DMEautomotive released in conjunction with National Collision Awareness month reveals that 'distracted driving' activities are still rampant: 28% surveyed admitted that they text; half eat or talk on the phone; 5% read, work on laptop, floss or shave while driving; young are the biggest offenders
Daytona Beach, FL – March 18, 2014 – Singing out loud is the number one activity while driving, according to a…
Omnicom will buy up to $100 million in ads on Instagram (owned by Facebook) this year. The ads on Instagram so far have been limited to using people’s Facebook profiles in order to target them, but working with Omnicom will…
In a world filled with loyalty programs, it’s always interesting when I talk to a dealership that harbors doubts. The cost involved in having a loyalty program is minimal compared to the revenue generated. However, at times it seems as if dealers are intimidated by the effort it would take to administer one.
The longer that I visit and train people the more the fact becomes clear. If your going to train focus on one maybe two points. When you train an entire process in just a few hours it is just going to be an overview. The real training starts after the overview. How many pieces of logical information can you process in a minute, the number that I have read is 7. Just thinking of a Meet and Greet I find 25 elements, yet we run through the process in a matter of minutes. What is the potential…
On March 9, the popular television show “60 Minutes” aired a segment titled “The Data Brokers: Selling Your Personal Information”. In the segment, Steve Kroft interviewed various privacy experts who explained how companies are collecting and selling very personal information in ways…
Marketers have been waiting for the day when Facebook would create a tool that could ease the ability to access client Facebook Pages. Now, that day is finally coming. Business Manager is a platform intended for brands and agencies to access data and allows marketers to apply information from one location.
Recently, I was observing a service drive when a customer pulled up in a car and the advisor looked up from the desk and and said "Oh, look...she is just sitting there." And for the next 3-5 minutes, the advisor…