What is our next step when you send an email requesting action from a prospect and it goes without a response? Prospects who are early in the process often require additional…
The advancement of automotive technology and how the information is delivered to consumers has enabled automotive consultants to increase their revenue potential in more ways than ever before. A well informed customer as well as the ability to show off the products “bells and whistles” is a win win. Customers are more likely to travel further… The average distance that a…
ContinueAdded by Lois Burak on December 2, 2013 at 6:32pm — No Comments
The merging of search, social, and content marketing into a single digital marketing strategy has been happening for years. Intuitively, many of us have been guided by this fact to create the type of strategies that bring the disciplines together appropriately. As the evolution of the three reach a tipping point that is breaking down a good chunk of the practices of…
ContinueAdded by JD Rucker on December 2, 2013 at 3:59pm — No Comments
What’s that thing in the sky, flying around to deliver presents to good little boys and girls? You’re not hearing sleigh bells but the gentle hum of Amazon’s new…
ContinueAdded by Stephen Jackson on December 2, 2013 at 3:00pm — No Comments
Welcome to the December edition of Beggs on the Specialty Markets, with data and analysis from Ricky Beggs of Black Book. The Black Book editors that focus their efforts to track and report the specialty markets…
ContinueAdded by John Sternal on December 2, 2013 at 11:58am — No Comments
Over the past two months David Lewis and Associates has had their grand opening of their new state of the art training center. Now I finally have a moment to sit back and reflect on the successes of this event and what it means. I smiled…
ContinueAdded by Lois Burak on December 2, 2013 at 11:30am — No Comments
In his book Customer Satisfaction is Worthless, Customer Loyalty is Priceless, Jeffrey Gitomer poses the question, “If customer satisfaction is at an all-time high, why is customer loyalty at an all-time low?” In the car business we see that play out every day. CSI scores are at record highs but customer loyalty continues to fall and…
ContinueAdded by Al Mosher on December 2, 2013 at 10:14am — No Comments
Added by Danny Benites on December 1, 2013 at 8:20pm — No Comments
I had the luxury of being able to watch a rookie sales manager T.O. his first customer and it reminded me of a few things I've learned along the way.
He was our top salesperson for a few years and took a promotion to management recently. He's good at what he does and it was natural for him to go out and perform his first T.O. When he went out there, he went with confidence and purpose. He wore his best smile and greeted the customer professionally. Where he was located in the…
Added by Mike Myers on December 1, 2013 at 5:35pm — 9 Comments
Most Of What You Write Won’t Be Read (Well… Almost)
I’d recommend you read the post, but statistically speaking half of you won’t give a s*** about…
Added by MANNY LUNA on December 1, 2013 at 3:00pm — 2 Comments
Here's a sample of what's to come in December's issue of The NEW DLA Newsletter! Included in December's issue is my 4 pt. Interview with David Lewis. For more info check out davidlewis.com
Influence the Influencers: Women
Automobile manufacturers have recognized the impact that women have on sales and profits. Today's ladies are far more…
ContinueAdded by Lois Burak on December 1, 2013 at 2:00pm — No Comments
Do it on Purpose!!
Another part of relatedness and trust is the signals you send out about your
similarities (trustworthiness). This is real documented stuff. Pick up any book on
NLP (Neuro Linguistic Programming). You can get even better relatedness
through matching the clients’ breathing, posture and speech tempo. You can
listen for cues about how they get information, which will ensure that yours goes
“in.” For instance when they are a slow talker and use a…
Added by jeff sterns on November 30, 2013 at 2:25pm — No Comments
Added by Daniel Tegeder on November 30, 2013 at 10:00am — No Comments
What is our next step when you send an email requesting action from a prospect and it goes without a response? Prospects who are early in the process often require additional…
Added by Jason Mickelson on November 29, 2013 at 5:48pm — No Comments
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Now that everyone is thoroughly stuffed after that big Thanksgiving meal, and we are all thinking about eating that much was in some cases a big mistake, let’s talk about the top 10 mistakes that advisors make based on feedback from warranty administrators and manufacturers.
Mistake…
Added by Automotive Warranty Network on November 29, 2013 at 3:50pm — No Comments
So, the most interesting occurrences have been happening to me at work lately and I thought I would share in a blog post. I primarily work with private sellers who are interested in trading their vehicle and work to help them find the best deal…
ContinueAdded by Sarah on November 28, 2013 at 8:11pm — 2 Comments
Added by Sean V. Bradley on November 28, 2013 at 6:00pm — No Comments
Added by Joseph Cala on November 28, 2013 at 10:53am — No Comments
Statistics can be a wonderful thing. They can show us information that can guide our decisions and bring us to see things in better focus. They can distract us, taking us down an incorrect path based upon lack of understanding. They can entertain us.
This infographic from Yoda London can likely do any of the three. As with any set of numbers, if you torture…
ContinueAdded by JD Rucker on November 27, 2013 at 11:03pm — No Comments
http://www.internetsales20group.com 856-546-2440
Jim Flint, President Of Local Search Group Reviews the Internet Sales 20 Group in Los Angeles, Ca
Added by Sean V. Bradley on November 27, 2013 at 10:06pm — No Comments
At Auto iLead, the most important task we perform each day is helping people. To help people we must first understand them, their needs, and how to truly HELP. Our commitment to help drives us to enhance the relationship a customer has with a dealership prior to arranging their appointment to inspect or test drive a vehicle. Keep in mind that our leads originate as an email to our dealer clients. Email is often our only means of communication which means we have to be the best! In…
ContinueAdded by Jason Mickelson on November 27, 2013 at 8:44pm — 5 Comments
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