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ClearMechanic Launches “OpenTable for Car Repairs”
New solution helps service centers attract and provide…
ContinueAdded by Laurie Halter on May 15, 2012 at 1:18pm — No Comments
Like any business going through growing pains we have had our share of people problem's. The very thing essential for getting any vision to f…
ContinueAdded by David Villa on May 15, 2012 at 10:59am — No Comments
Auto retailers are some of the most creative and entrepreneurial organizations I know but sometimes a company can forget what made them successful. Check out this slide show on Baseline.…
ContinueAdded by Mark Dubis on May 15, 2012 at 9:10am — No Comments
Automotive service and repair is a $215 billion a year industry. Change is either an obstacle or an accelerant to getting your fair share. Or rather, your response to change is the determining factor. Change at the local level as well as global shifts may be out of your control, but you can respond and adapt.
Lay of the Land
The…
Added by Lance Boldt on May 14, 2012 at 12:53pm — 2 Comments
To those of you who need something to wake you up, always remember, you have to put the effort out if you want to be the best. You can't just talk about it, you have to do it! Being #1 isn't a sometimes thing!!!
Added by Victor E Berkey on May 14, 2012 at 12:01pm — 1 Comment
As we reach the mid year time, many of us make decisions. Some even make commitments to change certain aspects of their life and their profession. Unfortunately, far too many change absolutely nothing because they believe that their career is subject to the mercy of the markets. They boast about how they were a top producer during the market high points, and continue doing the same things they did when customers simply showed up with checkbooks in hand.
Case in point. A good…
ContinueAdded by John Fuhrman on May 14, 2012 at 10:30am — 1 Comment
Sales Training:
Traditionally we train our salesmen to act on rather than act with the customer. Say the right lines, the the right word track, and the customer will buy. If the customer doesn't buy then we didn't say the
right thing. Right words, right outcome. I have been to numerous sales trainings over the years and usually it starts with loud music and a man yelling at the attendees trying to pump them up. Nothing wrong with building excitement and confidence, but the focus is…
Added by Garrett Osborne on May 13, 2012 at 12:30pm — 2 Comments
Added by Jim Radogna on May 13, 2012 at 12:10am — 11 Comments
I was visiting a dealership repair center recently, and while sitting in the customer lounge working on my laptop, I couldn’t help but identify with some of those “waiters”, who during my 30+ years in retail, I referred to them as just that…”waiters”. I watched and recognized emotions of restlessness, uncertainty,…
ContinueAdded by NANCY SIMMONS on May 12, 2012 at 11:00am — 13 Comments
Attitude is a key factor in high sales performance.
Regardless of the number of years spent selling, or level of understanding one has in regards to sales techniques or strategies, without a strong conviction in oneself, the prospect's conviction in moving…
ContinueAdded by David Villa on May 11, 2012 at 4:30pm — 13 Comments
Have an "orphan" list from a prior salesperson...Have the intro letter to send out loaded with incentives to send people in or come in them selves...The Company picks up the postage...How sweet is this?.... If your "seasoned" salespeople aren't doing this, ask them "Why NOT"?
Added by Victor E Berkey on May 11, 2012 at 4:04pm — No Comments
Choosing the Right Screen: Part 2 in the Series Whether it's a new dealership, adding screens or finally updating that tube TV -- the choices of TV's in the market place is large and the same size TV can range in price by as much as tenfold. The only way to determine which TV is best for you is to narrow down the choices and then look at your budget. When considering a screen for a professional… |
Added by Todd Katcher on May 11, 2012 at 1:30pm — No Comments
Added by Chris Fritcher on May 11, 2012 at 9:13am — 1 Comment
With the exception of your home security system, success is not predicated on a “set it and forget it” mentality.
Pilots don’t just set a Boeing 767 in the air and then go have a drink with the passengers until it’s time to land, nor do coaches design a game plan for tonight’s game and head…
ContinueAdded by Marsh Buice on May 10, 2012 at 11:00pm — 11 Comments
You have spent hundreds of thousands of dollars to build or beautify your dealership. Your advertising budget equals or exceeds that amount. Your inventory has been posted online, and there are plenty of choices for potential customers to make a great selection. CSI scores have never been higher at the dealership than they are right now!
So why are your salespeople standing around wondering why there are not any customers to sell a vehicle to? Is there grumbling going on in the…
ContinueAdded by James Schaefer on May 10, 2012 at 9:54pm — No Comments
As another way to show our commitment to help you make more by selling accessories Insignia Group provides easy to use word track…
ContinueAdded by Ashley Poag on May 10, 2012 at 3:00pm — No Comments
If you MANAGE ACTIVEY, you CONTROL RESULTS. Sales people AND Managers must manage activity and inspect it throughout the day to ensure the work plans are executed.
Remember the Kevin Costner movie a few years…
ContinueAdded by Bob Carmack on May 10, 2012 at 1:16pm — No Comments
To all Dealer Principals or General Managers reading this post, "Are you tired of having a dozen+ stand alone reports to review each month? Are you challenged to know how to leverage vendor reports to make business decisions?"
How many reports are generated each month by dealership vendor partners? My quick list of potential monthly reports…
ContinueAdded by Brian Pasch on May 10, 2012 at 12:57pm — No Comments
Why order prints, when you can print on demand? The recent development of a location-based printer called Instaprint created by a company called Breakfast, works with Instagram, the latest mobile photo-sharing application. This rented printer will allow users to instantly print Instagram photos taken at a specific location or marked with a specific hashtag.
Photos…
ContinueAdded by Paul Potratz on May 10, 2012 at 12:40pm — No Comments
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