All Blog Posts (12,630)

Write Service Podcast: Episode 30- The Myths of Writing Service Part 2

This week, Jeff continues with the next five myths of this series. Stay tuned to hear what they are, how to bust them, and back them up with facts. Each one is perfect to use as a training tool, meeting topic, or simply food for thought! Copyright 2018 Wm Jeff Cowan

Click HERE to watch!

Website: automotiveservicetraining.com…

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Added by Jeff Cowan on May 24, 2018 at 12:00pm — No Comments

Content Doesn’t Have to Be Scary!

Great content comes in several forms. However, many people think of content as just the written word, such as blogs and articles. For those who aren’t writers, or don’t have the time to write, this can seem like a daunting task.

It’s tough coming up with ideas and, even when you do, explaining your idea in writing, rather than speaking about it in person, can…

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Added by sara callahan on May 24, 2018 at 9:48am — No Comments

Plugging Holes in the Service Bucket

We are in a new era; one in which dealers make most of their money on the service side and not in new vehicle sales. Yet, as an industry we still spend far more money marketing the sales side of the business, and on conquest marketing, than we do on service marketing and customer retention.

 

Some dealers justify this by saying that sales drives service…

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Added by Scot Eisenfelder on May 23, 2018 at 9:51am — No Comments

Jumpstart Automotive Media Insights: 34% Are Shopping Luxury Brands, And They’re Not Always Who We Think They Are

Jumpstart Automotive Media, a leading media, insights, and marketing solutions company, today released additional data from its eighth annual Insights Book that illustrates key demographic shopping trends among luxury and non-luxury shoppers. This collection of consumer shopping patterns spans Jumpstart’s portfolio of automotive websites representing 20 million in-market shoppers. Click…

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Added by John Sternal on May 23, 2018 at 9:47am — No Comments

Do Car Shoppers Really Want to Buy Cars Online?

Manufacturers, dealerships and vendors are all rolling out digital retailing initiatives to sell vehicles online. But some dealers remain skeptical and believe that their customers don’t really want to buy cars online, or aren’t ready for that step yet.

 

Car shoppers already use the Internet to research brands and models, buy…

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Added by Bill Wittenmyer on May 23, 2018 at 9:00am — No Comments

Get a prestigious address to your business through virtual office goa

These days, when you hear the word "office", you get the idea of desks, carpeted floors, grey cubicles, elevators, glass doors, fax machines, the ringing of telephone and machines with beeping sounds. This describes normally the word office. But, to the point virtual office space in goa is very…

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Added by Harris Scott on May 23, 2018 at 8:00am — No Comments

Success in Professional Sales Podcast- Episode 29: They're Leading You On!

Maybe your customer didn't ghost you, but it sure seemed like the deal was closed, yet it's not here! Are they still giving you hope or leading you on without a straight answer? Stay tuned to hear how to approach this, and stop them in their tracks! Jeff's proven process will get you an answer, every time. Copyright 2018 Wm Jeff Cowan

Click HERE to watch!

Website: thejeffcowan.com…

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Added by Jeff Cowan on May 22, 2018 at 12:00pm — No Comments

Truck Values Stable Last Week

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full…

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Added by Black Book on May 22, 2018 at 11:22am — No Comments

MAY AUTO LEASE PRICES DROP ON COMPACT AND MID-SIZE VEHICLES, INCREASE ON MANY LUXURY BRANDS

Several Brands Offer Discounts to New Leases in Time for Memorial Day, While Many Luxury Brands Retain or Increase Monthly Payments

 Wantalease.com, the nation’s first online car lease marketplace for new lease deals, reports the latest update on new lease offerings for the month of May.  Several brands offered discounts on cars & mid-size vehicles, while many luxury brands either increased or retained their current lease prices- encouraging Memorial Day weekend car…

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Added by John Sternal on May 22, 2018 at 10:08am — No Comments

Swapalease.com Unveils Quarterly Auto Lease Trends Report for Q1 2018

FOR IMMEDIATE RELEASE  

 

SWAPALEASE.COM UNVEILS QUARTERLY AUTO LEASE TRENDS REPORT FOR Q1 2018

Report Shows Fewer Dealer Incentives on New Leases Driving More Shoppers to Secondary Market

Swapalease.com, the nation’s largest online car lease marketplace, today released its quarterly lease trends report for the first quarter, 2018. The report shows an increase in search activity across the board for nearly all…

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Added by John Sternal on May 21, 2018 at 3:17pm — No Comments

Historical Impact of 2018 Spring on Car Values

Spring is typically viewed as a strong season for dealers, since many people receive their tax rebate checks and immediately use them to purchase a used car or truck. This past spring season, which takes place between February 1 - May 1, four mainstream car segments increased on average by 3.0%:

 

Sub-Compact Car

+2.6%

Compact Car…

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Added by Black Book on May 21, 2018 at 12:11pm — No Comments

What Can We Learn From A $1000 Toilet Seat?

In my recent travels I went to Tokyo and Kyoto in Japan. A few things struck me: just how space efficient and clean everything was.

 

I visited the famous Tsukuji wholesale fish market. To my surprise, there was no smell of fish. The…

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Added by Ujj Nath on May 21, 2018 at 10:03am — No Comments

Facebook Journeys: What Makes Customer Journey Data Valuable?

At the recent 2018 F8 Developers Conference, Facebook introduced Facebook Journeys, a new enhancement to their Analytics, which will reportedly give businesses an omni-channel view of the customer journey from introduction to purchase… but…

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Added by Steve White on May 21, 2018 at 9:46am — No Comments

He’d Sell Cars

“If I lost everything today and I had to start over, I would go sell cars. Because I’m working with somebody else’s inventory, I control my own pay plan. I control my schedule. I can get up at 5 in the morning and work ’til 10 at night,and I enjoy it.”

Added by Lois Burak on May 18, 2018 at 5:50pm — No Comments

"I Understand - You'd Like To Sell More Cars."

In the past year I have had the privilege of visiting with businesses of all sizes to introduce digital marketing solutions. In an age where disruptive digital technology is a crucial part of the success of one’s business I must share what I learned as a digital marketing specialist.

What could stop a good digital campaign in its tracks?

A: Staffing issues and or lack of motivated sales professionals.

Marketing strategies were either stalled by high staff turnover or were…

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Added by Lois Burak on May 18, 2018 at 5:40pm — No Comments

How To Ensure Your Email Marketing Gets Through

As you know, email is a vital part of your marketing. But if your specially-crafted email campaigns don’t make it to your customers’ inboxes, your ROI will fall short. Following email deliverability best practices is more than making sure your customers receive your emails—it’s making sure that your emails aren’t marked as spam.

 

To keep your domain or IP…

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Added by Graham Annett on May 18, 2018 at 9:53am — No Comments

Outsourcing Customer Communications - Should the Service Department Worry?

There are few things sales managers find more painful than looking into their CRM and finding unanswered sales leads -- whether those leads sat for hours or sometimes, days, each is a missed opportunity. That’s why there are so many outsourced BDC services that provide lead follow-up for dealers, ensuring customers receive a speedy, accurate response. And now, it seems that…

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Added by Chris Miller on May 18, 2018 at 9:29am — No Comments

Got Retail on Warranty?

One of our clients just got an additional $300,000 gross profit on warranty using our Margin Plus program! Over 40 states have laws about this. Are you getting retail pricing for warranty parts and labor repairs yet? If not call 1-888-205-8718, or simply click the link below and see what we can do for your dealership!  …

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Added by Rob Gehring on May 17, 2018 at 12:45pm — No Comments

Write Service Podcast: Episode 29- The Myths of Writing Service Part 1

The most requested series is back! Jeff covers the top twenty myths of writing service, starting with the first five in this episode. Stay tuned to hear them, use them for meeting topics and tools, learn how to bust them, and find out the facts to support it. Copyright 2018 Wm Jeff Cowan

Website: www.automotiveservicetraining.com

Click HERE to…

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Added by Jeff Cowan on May 17, 2018 at 12:00pm — No Comments

Are there too Many Chefs in Your Content Kitchen?

One of the best ways to get your name out to your audience is through a consistent regimen of relevant educational content of interest to your audience. This helps position key people in your dealership or organization as industry thought leaders and gains indirect brand exposure.

 

Doing this consistently can lead to news stories, conference speaking spots and…

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Added by sara callahan on May 17, 2018 at 9:31am — No Comments

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