All Blog Posts (12,630)

Is Your Marketing Breaking Through The Noise?

Walk-ins are a major source of dealership traffic. On the one hand, that’s great for dealerships, because it means less time chasing down leads, since customers simply show up at your door. But it also means that when walk-ins dry up, so does a major portion of revenue. So how can you get more people in the door, prepped and ready to…

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Added by Dean Martin on May 2, 2019 at 10:48am — No Comments

Why Your Service Department Should Provide Pickup & Delivery

I have been studying Amazon and unknown to me, they seem to follow the same principle that I promote to dealers. I call it the Circle of Convenience and Trust.

Amazon obsesses about convenience. I am sure some of you suffer from the "brown box syndrome." A brown box arrives on your doorstep every day. Amazon makes it so easy that I…

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Added by Ujj Nath on May 2, 2019 at 10:00am — No Comments

Helion Presents "Cyber Criminals are Targeting Your Dealership! Are You Prepared?" in Free Online Webinar

Learn how to protect your customer data, bank accounts & reputation Wednesday, May 15 at 2 pm EST

Timonium, MD –­ May 2, 2019 –­ Helion Technologies is offering a free online webinar titled "Cyber Criminals are Targeting Your Dealership! Are You Prepared?" In this presentation, Helion's President…

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Added by Erik Nachbahr, CISSP on May 2, 2019 at 8:00am — No Comments

NADA Domestic Dealership Profile Report

At GateHouse Auto our goal is to bring in more ups, increase conversions as well as lower your cost to move a unit from the national average of $672.00 to a significantly lower number.

Added by Lois Burak on May 1, 2019 at 5:38pm — No Comments

Your Customer Doesn't Look the Same as They did 10 Years Ago

I'm attempting to understand why dealers are unaware of the power and weight that their online presence plays when it comes to how successful they could be in the pursuit of selling to their customers... Then it hit me.

Most general managers and dealers are of the era when closing the transaction depended entirely upon the salesperson and many were…

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Added by Lois Burak on May 1, 2019 at 5:30pm — No Comments

The Single Most Important Digital Retail Metric Is Also The Most Ignored

For dealers, the digital retail space is filled with more hype than ever. Digital retail companies promise a future with increased conversion rates, higher gross margins, and better customer experience to boot.



And the truth is…it works! Digital retail can do all of those things and more. But there’s another truth most vendors won’t tell you.…

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Added by Michia Rohrssen on May 1, 2019 at 4:13pm — No Comments

Our Second Chance

We have all had moments we wished we could do-over. For anyone who saw Avengers Endgame, you understand the value of "undoing" cannot be overstated. So what do we do when against our best efforts to build a strong customer-centric reputation we end up with poor ratings online?

 

In a slower market, our online reputation can impact be the…

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Added by Carol Marshall on May 1, 2019 at 10:34am — No Comments

Choose Right Eco Features

ECO Inspection offers complete features for Visual and Functional Assessment, Wheel Assembly, Checking the Vehicle Interior & Exterior. It helps to maintain the Vehicle. https://ecoinspection.in/features

Added by Stella Lemon on May 1, 2019 at 5:39am — No Comments

Relationships Give Back

Welcome back, my friends, to our video series, Quality of Life!

We’ve been discussing Ali’s record-breaking month in December of 2018 and how he used the Five Pillars of High…

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Added by Damian Boudreaux on April 30, 2019 at 5:38pm — No Comments

Market in the Tail End of the Spring Market

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report.

This week’s Market Insights Report…

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Added by Black Book on April 30, 2019 at 2:19pm — No Comments

Power of the Pixel

The power of the pixel is immeasurable. It’s why CEOs of digital powerhouses are being summoned to testify in Washington, DC.

 

Congressional testimony aside, companies use pixels to track consumer behavior throughout their web journey in order to understand, advertise and monetize.

 

Facebook and Google tracking don’t stop with…

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Added by Jim Flint on April 30, 2019 at 10:56am — No Comments

Ten Rules to Determine How Committed You Are To Automotive Sales

This is a real question you have to ask yourself if you want to survive the automotive industry. Are you willing to do what it takes to be successful each and every day to not just work a job, but to build a career? There are many people who started in the automotive industry as a crutch until they found a “better” job. Only a small percentage, however, end…

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Added by Todd Smith on April 30, 2019 at 10:28am — No Comments

Car Mechanic Near Me - Used Car Inspection

Check used car inspection and search Car Mechanic Near Me through Eco Inspection App. Eco Offers best inspection car inspection services in India.

Added by Stella Lemon on April 30, 2019 at 9:52am — No Comments

Helion Technologies Partners with California New Car Dealers Association to Educate Dealers on Privacy Act Compliance

Timonium, MD –­ April 30, 2019 –­ Helion Technologies has partnered with the California New Car Dealers Association (CNCDA) to educate dealers on how to comply with the California Consumer Privacy Act (CCPA). The sweeping new privacy law takes effect in January 2020, imposing new data security standards on dealerships located in California, as well as third-party vendors that access and/or store customer data from these dealerships.

 

In a…

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Added by Erik Nachbahr, CISSP on April 30, 2019 at 9:26am — No Comments

Q1 Vehicle Lease Report: Is the Luxury Sports Sedan Dying for Leasing?

Is The Luxury Sports Sedan Lease Dead?

 

For decades, sports cars and luxury sedans dominated the lease market and enjoyed significant marketshare on the Swapalease.com online lease marketplace. New data from the Q1 lease trends report…

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Added by John Sternal on April 30, 2019 at 9:15am — No Comments

Electrifying Classic Cars & Resto-Mods: Two Growing Trends in 2019

Electrifying Classic Cars

When people think about electric cars, sleek, new models loaded with technology usually come to mind. No doubt, these vehicles are incredible feats of engineering. However, there are millions of cars already on the roads, especially classics, and collectors are increasingly converting them to electric.…

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Added by Black Book on April 29, 2019 at 10:46am — No Comments

Are you a Good Leader?

All businesses need good leaders who know what it takes to be profitable, but also how to retain employees who are valuable to the business. Employee retention is key to profitability, as replacing someone takes a significant amount of time and effort. It can also result in lost revenue as the dealership sacrifices the opportunity to connect with and foster…

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Added by Dan Beres on April 29, 2019 at 10:24am — No Comments

How To Change Your Own Car Oil

You can save anywhere between $25 and $75 by changing your own oil. There are plenty of tools to help your car on your own, such as a portable vehicle battery charger, and oil is definitely one of them. With some simple training, you can become your…

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Added by knorr kendra on April 28, 2019 at 3:08am — No Comments

Renting Industry creating ease for people

Renting industry is getting boom these days because people use different products for events and occasion and don’t want it in the future so they rent it for themselves. If we talk about renting industry there are several industries which are getting more customers in it.

In the past, people…

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Added by UmairAmjad on April 27, 2019 at 2:05pm — No Comments

Pre-owned Management

Used Car Management

Used Car Manager, Let's set the ground rules, you have to have lots of

courage. Okay got experience and courage you're ready. The best

position to be in is to have an inventory that after pack(s),

certification, and recon you're in wholesale book, good luck with that!

Okay since that is not going to happen the majority of the time, don't

worry. Banks are buying up to 140% for good customers and down payment

has always and will always be…

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Added by Jeff Nabel on April 26, 2019 at 1:00pm — No Comments

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